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Also depending on which call centre you get they won't understand what you wrote

yes I have a default discount code with my profile but I enter the same code manually without logging in to get an even cheaper rate depending on location compared to logging in. I have also found that if I add my profile to an existing booking in which I did not log in in the first place it...

On two recent Avis bookings, Broome and Launceston , if I logged into my Avis preferred account to search for a car the price was more than double compared to not logging in ! The same higher rate also applied via booking through the Qantas website. Is this always the case ? I also recently...

I am not really sure where to post this. I have been away for 3.5 weeks and have started catching up on the various threads. I am gobsmacked to read all the recent terrible experiences such as seats cancelled by mistake, stranded passengers and other stressful situations. Time prevents me from...

Hi all. I am missing something here ? Seat selection can be made for each booking online can it not ? I have had my family of four on the same flight each with a separate booking on a number of occasions and I seat us together one by one.

So what's the bad rap with LAX? No doubt others have been through many more times than me. I have found that bag collection and clearing immigration/customs is no worse or better than many airports around the world. My experience with check in and departing LAX was however a mess irrespective of...

No.....whenever I speak to Manilla it is always frequent flyer services......never direct reservation help. They are very helpful within their sphere of what I perceive to be their responsibility. They do however shortcut matters for you when a reservation/ticketing matter needs attention,

I had excellent service last night from a lady in Cape Town named Kauthar with the added bonus of the call answered within a few minutes. Once my request was dealt with I entered into chat mode and started with……” Cape Town call centre has been getting a bit of a hammering lately “. She did not...

No need to apologise RooFlyer ! It is not your fault that Qantas deems that status deserves the ability to be able to speak to someone who knows how to handle terribly complex left field requests such as change a booking, calculate a fare/points/taxes difference, know the cancellation rules and...

It's just not right. There is nothing wrong with being recognised as having status with privileges. However whether we are bronze, platinum, yellow or purple when we need to call we should ALL be able to speak to ANY call centre location and they should ALL have a similar skill set and level of...

I mean available on QF website as a paid fare as an Emirates flight with a QF flight number.

8 July SYD to ROME is available for $1655 with EK as a QF codeshare

Hi cathalm8 while not as good value as award seats you could use points plus pay on say a Qantas Emirates code share flight. It helps reduce the cash outlay and you earn points flying. I ended up doing that in economy after all my business class awards seats fell through on partner airlines.

While certainly trying not to defend Qantas or criticise others, I also booked CX and JAL award seats 11 months in advance for travel to Europe during the Australian winter. We were still heavily in the pandemic when I booked. We all including the airlines hoped we would be through the pandemic...

MUHoops while not ideal there are econ seats LAX-SYD-MEL on 3 and 4 Aug. Not sure how much a paid fare is these days between JFK-LAX but pre covid it was OK. Also the flight from LAX while being in econ is aboard a comfortable A380......Or try Sudoer's suggestion. 1300 134 502 might get you...

Can you find another way to get from JFK to MEL by first spending a bit of time yourself playing with multi city routes on the QF website ? If you find something suitable just cancel and book. If you dont have immediate points for a another booking call frequent flyer services they can fastrack...

It is so sad and so disgraceful to constantly read about the experience people have had. I have also had these experiences. I am bronze but before Qantas tweaked the call centre I managed to speak to Hobart on a few occasions and discovered the completely different skill set the staff there...

Hi will be cancelling a 4 award seat booking in about 7 days. I booked as multi city unmarried sectors, hence EACH flight below MAY potentially revert back to an award seat for someone else to book: MEL-SIN business class with Jetstar (11 June) SIN-DOH economy class with Qatar (11 June)...

Yes I am surprised no one has created a dedicated thread before. I guess with the covid fly flexible policy myself and others have taken advantage of no penalty to cancel, hence have back up flights/multiple options. It will all come to an end though. :( Does anyone see any negative issues...

Hi, I have previously noticed when cancelling award seats that were for QF and partner airlines, the seats returned to the inventory immediately for someone else to grab. Is this always the case? I have some pending international cancellations and if others were interested in the...