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As previously outlined from the draft determination: The Department then responded two months later: Had it been "crystal clear" then IASC would not have had a reason to ask the Department for further advice. They clearly had a reason to request further advice and the Department needed two...

And there must have been some question mark around if this was possible or it wouldn't have taken the Department two months to get back to IASC when the question was asked.

Looking through the draft determination it seems like there was considerable discussion (and confusion?) between IASC, the Department and Virgin Australia about what was or wasn't allowed. In particular, 4.4 and 4.5 indicate the Department confirming that the sequencing was permissible...

The audience they really should be interviewing is people who used to fly Qantas regularly or semi-regularly and have now stopped and taken their business elsewhere.

I think the staff are now eligible for the Fair Entitlements Guarantee payment. The business doesn't have to have gone into liquidation, just insolvency, and then once the staff have lost their jobs, they're probably eligible. https://www.dewr.gov.au/fair-entitlements-guarantee

It's a good sign, but until it results in actual improvements I'm sceptical. There's been a lot of promises of listening closely to customer feedback in the past that haven't resulted in noticeable improvements. In regard to things like metal cutlery, more WiFi or a new website font, I don't...

Or at least not bothered. It's telling that Qantas did not make any submissions at all in response to this, so I'm guessing they probably just don't care.

I've just had a (rare) success with the Best Price Guarantee. I'd had a look on Google Hotels and found a cheaper rate at the Sofitel Beverly Hills. The rates were flexible, so I went ahead and booked it with Accor and then fill out the Best Price form and submitted it, thinking there'd be some...

I haven't used it myself, but it is possible to use Grab from Denpasar airport now. https://www.grab.com/global/airport-rides/i-gusti-ngurah-rai-international-airport/ They even have a lounge you can wait in to get collected from.

Got an interesting one this morning on my Platinum Charge Card: 1 Bonus Point per foreign currency spend equivalent to AU$1, up to 20,000 Points I've added it, but a single bonus point is not nearly enough to make up for the 3% foreign currency fee, so I don't think I'll be taking advantage of it.

ABC is reporting that they've managed to fix whatever the problem was and get the fuel flowing again. https://www.abc.net.au/news/2024-06-01/perth-airport-flights-resume-after-refuelling-problem/103922850

Double ouch, there's no international processing at Karratha so I've no idea what they'll do with the passengers. Top up the tanks and fly onwards to Darwin maybe?

I believe in Spain the banks even charge their own customers for ATM withdrawals done at the bank's own ATMs. https://en.wikipedia.org/wiki/ATM_usage_fees#Spain Give Unicaja Banco a try (I've heard they're free) and Abanca is supposedly much cheaper as well.

The "artists impressions" are certainly very impressive and it's great that there's now (finally) agreement on a path forward to put the terminals together. However, I'll believe it when they break ground. Growing up in WA in the 90s this was getting talked about back then and there's been...

It's the notorious Department of Home Affairs. https://www.homeaffairs.gov.au/about-us/what-we-do/travelsecure/passenger-screening

I reckon that's definitely the case. I can understand not refunding until the flight is taken as things like an equipment change might get reversed or the customer might move to another flight. Taking 21 days afterwards to process the refund does sound like a long time, though I suspect that...

I don't think that's the case with Virgin. https://www.australianfrequentflyer.com.au/virgin-australia-involuntary-downgrade/ There's an article from last year about this that says:

Points transferred in from other programs (like Marriott) don't count as loyalty points, so the described method wouldn't work. Same with transferred credit card points (though I don't think AA have an Australian partner any more). Credit card points earned from a co-branded card do count though.

Those are already operating within the existing caps. Qantas is not requesting additional capacity. There's no seasonal restriction on the capacity between Australia and Italy. There's additional capacity of 4 flights per week available that is not presently being used.

An airline in Qatar is ready and able to operate additional flights between Australia and Qatar, over the existing cap, right now, and is requesting to do so. No airline in Australia is ready, able and requesting to operate additional flights between Australia and those EU countries at the...