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Thank you for letting us know that the image upload is not working as it should. After investigating the issue we discovered that the image seize ceiling has been reduced to 2,048KB as part of the latest forum software update. So for now, we can only fly under 2,048KB per image We are...

We generally say 1-2 business days, but we are aware of the upcoming price increase. You should have it within 24 hours at the latest.

Sorry about this! There was a temporary technical issue. Please try again, the link should be working again now. :)

Thank you all for the feedback and good to hear that some more members can now upload images again. The reason why uploading Google Pixel phone images still result in the error message is indeed not related to the size or format of the images, but to a Cloudflare rule to protect against...

Hi Muhsin, Access to the courses usually takes 24-48 hours after the upgrade, because the system needs some time to sync. You should have access by now. Hope you enjoy your new Platinum membership benefits.

Thank you @NM for raising this. @Seat0B, you are right, the billing portal does not work for those few members who are still on the old PayPal system. We have emailed you the solution to your issue. Apologies that it took us a bit longer than usual to get back to you. Sharing the solution for...

You may have noticed that a few forums have moved. This post is just a heads-up that we've done a minor tidy-up of the forum today to make it a bit more user-friendly and remove a small number older forums that weren't getting much (or any) activity lately. We haven't deleted any discussion...

We have increased the maximum attachment size and disabled the width and height limitations. Hope this helps to post images. You can also find some more tips from our community here: Problems attaching images

Hello everyone, We have some good news for you! We have increased the maximum attachment size from 1000 KB to 20,000 KB. This means you can now upload and share larger and higher quality photos on our forum. You can still attach up to 10 images per message, and we have also disabled the width...

Hi JRD1973, Welcome to the AFF, glad to have you with us, and thank you for your introduction on the forum! Regarding your inquiry about the Qantas Club discount code: Once you've made your request through the AFF Member's lounge page, our team verifies your membership level and will then...

Hi Pangwen, Great summary. Indeed any member with a pro-rate amount below $20 was rounded up to $20. In your case, the offer is indeed not reoccurring as the one for Zig. As you mentioned, you have the option to renew your Gold membership now with a $20 credit for $55 for the next 12 months...

Hi Zig, great question. Will do my best to explain it here and hopefully it will help everyone with similar questions. Almost 2 months ago, we consolidated our different payment platforms to one platform (Stripe) to enable self-service for all members. Your current membership was set up on...

We're thrilled to share some great news with you – as promised, today, the 23rd of November, we've officially launched our updated Australian Frequent Flyer memberships. Launched Today 23rd November: Enhanced AFF Memberships Get ready to explore a suite of new benefits including...

The next steps in welcoming Frequent Flyer Solutions members into the AFF family As you know, we're on an exciting journey to bring more value to our community. Here's what you can look forward to in the coming weeks: 23rd November: We are launching updated AFF memberships, including...

Thank you @BJReplay for brining this to our attention. We have turned off the automatic URL tracking that came with the new setup when we migrate away from AWS last month. Hopefully the links in the notifications work again. Thank you for your patience.

For 25 years, Australian Frequent Flyer (AFF) has been Australia’s leading online community of frequent flyers. Seven years ago, we expanded our horizon with the introduction of Frequent Flyer Solutions (FFS), providing premium services and expert training to complement the AFF community...

Good question @RooFlyer. Rest assured, we will remind you closer to the date. Worst case, you will notice that you have dropped back to a basic membership the day after your renewal was due. All you have to do then is upgrade to your preferred membership level. The link provided will allow you...

Hi everyone, as mentioned in the thread we have made a change today: The majority of AFF members are on the Stripe payment platform and are not impacted. Below you can read the communication that was sent to the small group of members who are still on an active PayPal renewal plan. Sam...

I'm Platinum, wouldn't want to miss out! Great job organising this @blackcat20

The email service has been restored, thank you all for your patience. Note: you might receive some emails that should have come through yesterday.