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    Reply to compaints - your experience?

    QANTAS Complaints Returning from a trip to Toronto, my wife got to LAX 10 days ago only to find that her LAX-BNE aircraft was the one that had been turned back to SYD/AKL(?) after experiencing engine trouble out over the Pacific. Like all the other poor sods, she got an overnight in a pretty...
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    Singapore Airlines Service

    Although I've been getting the newsletter for a while (and am an occasional reader of the Disc Bd), this is my first post so forgive me if I'm going over old ground. Another SNG-BNE flight this week reinforced my impression of how much SQF's service has declined. The Business Class...
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