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I also only look at Hotels. Think they are just as competitive, if not better, in most instances. Also seems to help me get upgrades if I book directly.

I dunno about that. There's some stinky co-workers I could gift these to as a not so subtle hint.

System/custom letters don't always generate on the day the issue was identified, if that's what your suggesting. Your argument that AMEX was too slow to notify you of something that was your error in the first place seems thin. Sure, it happened at a critical time with the devaluation but don't...

There is no reason why AMEX should honour this when you provided the incorrect KF number in the first place. It appears that AMEX took reasonable action to advise you (on 5/4) considering the magnitude of the issue (low), time to reconcile your account (probably with KF), generate the letter...

FYI, I found out that the A330 runs on Saturdays SYD-NAN outside of school holidays (was searching last two weekends in November).

thanks, Mattg, I had no idea about this tool

yeah I thought they were too but didn't realise it had been scaled back to school holidays. Might call Virgin to confirm.

Does Virgin fly their Biz J class from either MEL or SYD to NAN? I'm looking for the 1-2-1 seat configuration, not the 2-2

Your relationship (if you're in one) will thank you. There's a strong correlation between IKEA purchase and assembly products and divorce rates. Of course, I am making this up but ask anyone who has assembled flat pack cough together with a loved one. ;)

Business expenses, yeah?

Yikes! What are you doing that's so time consuming?

Seeing everyone report that their points have come through makes me break out in Song to Hall and Oates - You Make My Dreams. :D

Not looking for points, just SCs. I have a few Island hops to make so may as well get some value out of them.

Bonza! Thanks, Tom

Not sure which website I read it (or maybe I didn't at all), but can someone confirm that taking inter-island flights within Hawaii (e.g., Oahu to Maui), flying Hawaiian Airlines on their higher fare buckets, is similar to a status credit run due to the higher number of SCs earned?

I am happy to help you with that problem.:) No wonder Mrs WWW married me for my altruistic nature.

It has, Dr Ralph, many times. This thread has turned into 30+ pages of people wonder where and when their points will turn up. Read T&Cs folks and show some patience.

Regardless of the reasons why AMEX may be preferring some customers over others - we could debate this topic for pages - this decision is another chink in their 'Halo effect' armour. When they routed most of our calls to Philippines centres (please someone give those staff acting jobs for all...

All I keep thinking about when I see these points offer letters to some members and not others, is Dr Ralph’s sentiments: do not be loyal to Amex.

If Mrs WWW pools her status credits to my account, and she registers and books a flight herself during this promo, will the double status credits eventually be awarded to me via her?