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Here is the reply from Qantas to ACA: Dear ACA Qantas Loyalty have advised they do not do retrospective adjustments unless there was an error and the examples Mr ** has provided were correctly managed. For any number of reasons and in consultation with our partners terms and conditions change...

I let this go for a week or so with the intention of going to the ACA, then today received a call from a Sydney number QFF rep with a Philippine accent. It took 16 minutes to establish that the only position QFF were willing to take was that my claims were invalid because they dated back to...

And interesting that the QFF reply refers to my 'claim for Qantas Points' rather than the "claim for missing points and status credits caused by an error in the milage used by QANTAS to calculate points and status credits between KUL and BKK" in my initial email.

After a period of silence, then an email reminder, here is the latest correspondence received: To assess your claim for Qantas Points we'll need you to send us copies of relevant documents. On receipt of this documentation, we'll be happy to credit your account as soon as possible. We require...

Thanks - have replied to QFF to that tune and will await the next instalment. Even though the link provided by QFF is wrong, any thoughts on the 12 month time period for this type of claim?

In my ongoing email correspondence with QFF regarding the reasoning for not crediting this error for flights taken more than 12 months ago, what do people think of QFF's reasoning: Firstly, I was directed to: Frequent Flyer FAQs | Qantas Points Then, I was advised: "please know that the number...

I've done this route a lot, so just went back and submitted a claim for 6 KUL-BKK return flights over the period 2016-2018. Like the previous post, I'm not so confident about the claims prior to the last 12 months but hopeful for the claims within the most recent 12 months. Will let you know how...

Flew BKK-KUL on 10 Oct and KUL-BKK on 11 Oct and received 60 SC each way.

Looks like this is back on the radar care of Expedia.com (US). Results reported widely. Expedia's Airplane + Hotel Etiquette Study Reveals the Latest in Travel Annoyances Also some curious hotel behaviour findings....

A huge thanks defurax. Now knowing this, here's my dilemma: I arrive into HKG on CX long haul at 6.30am. But my RJ flight leaves at 9.30pm, same day, with check-in opening 3 hours before. I plan to spend the day in Hong Kong. Any thoughts on whether it would be best to store my luggage at HKG...

Much appreciated defurax. Just confirmed there is a RJ flight departing tomorrow (Tuesday) night.

I know this thread is relates to "CX in-town check-in service available at Hong Kong or Kowloon MRT stations" but does anyone have first-hand experience whether the same service is provided for RJ. I know what the Hong Kong MTR website says (MTR > In-Town Check-In Counters Information), the RJ...

jb747, or other pilots: how about clapping in the cabin after a successful landing? Does that annoy the men/women in charge, or does it just annoy other passengers? Or do you consider it praise for a job well done?

Apologies for the ad hoc question - I'm sure the answer is there somewhere.... But I've searched and searched in AFF and Googled but just can't find the different posting membership levels eg. newbie, junior member, intern, established member..... The last link I found was in July 2011: The...

+1 vote for jase05 for uncontrolled children Add to that: parents who are ignorant of their uncontrolled children Other frustrations that take the edge off the flight, and can accumulate....: Flight attendant refusal to address an obvious passenger issue (like those listed in OP) when the...

Just came across this list of top pet hates for Australian flyers, not the animal sort.... Surprising thing people hate most about flying Looks like respondents could vote for more than one option..... What do you think is missing from the list?

So I waited.....and waited.......nothing after two weeks. Submitted the manual request, all 11 flights. Credited within 2 days. Seems you need to work for your SC's - these are true SC's earned..!

Just finished my first WestJet experience, and although it was reasonable, I've likened it to connecting with Jetstar. All OneWorld privileges were lost - no preferential check-in lines (queues can be quite long), no lounge, no seat selection before 24 hours, manual bag transfer, limited...

Recently finished a status run on AA. Wondering what is the current experience of a reasonable time for the credits to post to the QF account? It’s been over a week and nothing yet. Hopefully, asking the question here will make them suddenly appear without having to do the manual requests…

Yes, there were 3 options: 1. To the left - Exit 2. Straight ahead - Secondary customs screening 3. To the right - Transfer I mistakenly lined up at the secondary screening as I thought this was the 'bag drop' but when I got the front of the line the officer asked what I was doing there and...