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Have anyone booked a two nights stay at the Crown Metropole Melbourne, offered room upgrade, early check in and late check out. What can the US$100 credit be used for?

It was a either one of the scenarios.

Does anyone know whether the platinum insurance covers thefts of an escooter for 90 days and retailer refused to accept return due to change of mind within 90 days

Hoping for 99bikes credit statement again

re Plat charge travail insurance, eligibility to claim for cancellation of pet sitting and frequent flyer points for flight cancellation. Any excess to be paid. Charges are have not been made to the card

Any statement credit for Hilton?

No emails being sent out to me

AMEX Platinum will be launching new design from 18/9/2025 (US) with a price increase and new benefits. Wondering Australia will have the new design card but hopefully no increase of annual fees

Anyone received an email from MB, the gold status member will be eligible for KrisFlyer Silver status. Is there a requirement to fly with SIA prior being eligible for the status or will have to fly to keep the silver status?

To whom did you complain

How many would remained loyal, I wonder?

My card had grand fathered fees as well. Call the bank, rep said the bank can change the fees. Can GF fees be changed?

Anyone successfully transferred to another card from the Elevate card. Just being hit with $295. Other cards with Travel credit to offset fees are more cost effective.

What are the benefits between AMEX Velocity Escape card and Plus?

Anyone successfully lodge and claim for Card Refund Cover for a camera. The Australian retailer refused to accept the goods due to change of mind. It is an unopened box.

Priority Pass is only good for two person.

Nothing for me as well

I just finished my chat session. The consultant refused to offer any bonus points for me to keep the card. I told them the card have devalued a lot. KrisFlyer to 1/3, counties i visited do not have the lounges access via PP and AMEX lounge. Even when I wanted to cancel, I was ask to call the...

Does the Accor program still offer 20 free nights to make up 30? Can't see that in my account

Did you give them a reason for the points offered via chat. Usually chat session will ask to call.