Search results

Yep. Had enough at this end.... booked a $12K business flight to LHR and had somany troubles changing dates that I would rather sh&t in my hands and clap than try and fly qantas at the moment. The world is in a state that flights changes are inevitable and qantas is simply not up to the task.

Agreed Matt. I am the same.... About to hit Platinum QFF and its so disappointing that I have no choice. Changes are necessary in this point in time and Qantas are not up to the task and are just about the most expensive option globally.

Hi RAM Sorry to say this is exactly what happened. I was given an EY booking number and told to contact Etihad to sort out booking seats. This was done and confirmed by Etihad. Also when I checked the VA siute is also had the seat details booked. Prior to I received a reminder and on the day of...

I most certainly have but even there customer service team is disinterested. The response I had to the complaint regarding lounge access was that we "do have access to Virgin Atlantic lounges" and they suggest I "check the VA website before travelling so I can be sure I have access before...

Just to be clear the partner airlines were Delta in the USA and Virgin Atlantic in London.

Thanks RAM, pretty much the same deal however we did not get moved even after asking to see the EY supervisor and showing them the documentation. I had even called the EY operations weeks before to get the seat allocation in the first place. Both systems at that time had registered the...

No teh flight was full and whilst they apologized, we were not moved.

You can forget getting replicated benefits at all flying with Velocity's partner airlines. The systems are isolated and you cant select seats despite the benefit listed on the VA website, plus the airlines themselves do not seem to recognise a VA Velocity +Gold Partner as a preferred level...

So I am a Velocity Gold member nearing Platinum after switching from Qantas in 2014. I have recently embarked on a European trip with Virgin Australia in which through the VA system I was only able to fly to Europe via Etihad as a code share partner but with a VA flight number. As stated in the...

Already done Mannej. Velocity points on almost EXACTLY the same flights, times, class were hugely less with Velocity than QFF including Business Class. Frankly between Qantas failure with capacity for award seats, HUGE fees and charges that Qantas levies (which made up more than 70% of what...

I am gobsmacked at the QFF devaluation of points in their system. I also have around the 400K mark (hoarder?) however this is because my wife is English so we use them for bi annual trips back sometimes with the kids. Last year I took all three kids and my wife to Boston and back using QFF...