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    Qantas adds Brisbane-Manila but suspends Sydney-Shanghai flights

    Come to AFF for a serve of casual racism...
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    Plane's landing gear fails, sparking emergency at Newcastle airport

    I'm no expert, but to my untrained eye it certainly looked like the pilot's landing was outstanding.
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    Plane's landing gear fails, sparking emergency at Newcastle airport

    ABC reporting that they have landed safely
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    VA Velocity - Advance availability with Singapore airlines

    Bear in mind that's the first day of the Qld school holidays. I'd either suck it up, or take the Fri or Sun option.
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    What cheeses me off

    ...and the delivery itself. If you don't get a bounceback, you have a legit email address. They can use that to match to marketing lists for other purposes entirely, including onselling data about you
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    ACCC action re cancelled Qantas flights

    Of course not. But there are legit commercial considerations always with this. On both sides. What's an acceptable amount of legal fees (paid by taxpayers) for the ACCC to rack up pursuing a higher figure? How does that stack up against the risk of not getting a favourable result? I...
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    ACCC action re cancelled Qantas flights

    Be careful what you wish for. ACCC, in whatever action they take, still have a responsibility to support consumer competition. Imagine if they pushed hard for a $1bn fine and QF ended up scaling back their fleet expansion plans in order to pay? Not sure that would be seen as a win for...
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    What cheeses me off

    What’s even worse is when your bin gets rejected because what they dumped into it is not accepted for collection. On the upside, THEIR bin got emptied.
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    What cheeses me off

    Then it doesn’t matter that they are all on different services!
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    Made any travel mistakes lately?

    That may be sage advice, but it's worth pointing out that rules out EK or QR to Europe which are favouring routes over both Iraq and Iran.
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    Seat poacher

    Unrelated to seat poaching, but highly related to inappropriate times to take a phone call... I was once at a wedding where one of the bridesmaids answered her phone (it was on loud) during the exchanging of the rings. It was in a church. She walked over to the edge of the altar, leaned...
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    Qantas rolls out Classic Plus Flight Rewards

    My take on this is that CR+ is not separate inventory to paid fares. I'd hazard a guess that there's some backend match happening so that there might be six seats available for the cheapest CR+ fare bucket and six seats available for the cheapest paid fare bucket, but only six seats available...
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    Qantas rolls out Classic Plus Flight Rewards

    As if it's never been about this?!? Loyalty programs exist to extract an ever increasing amount of money from consumers who place an intrinsic value their brand. That is their sole purpose.
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    Seat poacher

    I had an interesting experience several years ago. I was flying long haul Y. I had booked myself an exit row seat. Boarded reasonably late in the process only to find another pax in my seat. The obligatory "sorry, I think you're in my seat" comment. He pulled out his BP that shows him in...
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    Superannuation Discussion + market volatility

    Strawman. There's plenty of alternatives for those of us with this much net worth that don't involve relying on the pension. But... Just to note that once your super balance exceeds roughly $3.1m to $3.3m (the number varies slightly given different tax treatments of assets within super), that...
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    Unusual airport taxi/transport experiences

    My first time into HYD. First time in India. Was following on Google Maps to make sure my driver went the right way. Came to the exit ramp we wanted. Drives straight past. Only to then reverse up the on ramp. His reason? There was a toll booth at the exit ramp, which he could avoid by...
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    "... we'll shortly announce a major investment to improve our Frequent Flyer program"

    Have worked extensively in loyalty. Every program I’ve ever worked with has a segment of highly engaged but unprofitable customers (in rare cases, nominally profitable but insufficient to warrant an acceptable ROI). Some of my team have come from QFF and tell me that it’s the same over there...
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    "... we'll shortly announce a major investment to improve our Frequent Flyer program"

    I don’t misunderstand you at all. QFF loses money off people like you (and me) who analyse the cost per point redemption value and maximise redemption value whilst minimising costs. They make money off customers who blindly transact and don’t think about the optimal use of points. Despite...
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    "... we'll shortly announce a major investment to improve our Frequent Flyer program"

    Around 76% now. Pretty much every investor presentation in the past few years has that dropping to low 50s over the next five years. Growth in redemptions, which let’s face it, are pretty much at the discretion of Qantas, are coming from many, many sources. But not redeemed flights.
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    "... we'll shortly announce a major investment to improve our Frequent Flyer program"

    I completely disagree. There are plenty of people that choose to redeem for $10 off at Woolworths. This may be perceived to be poor value to you, but it demonstrates to Woolies and their loyalty partners (including QFF) that there is absolutely a market there for these 'lower value'...
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