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You've probably created a bit of a tangled web by doing all this account admin on the same day...no doubt in quick succession, same IP address etc. I believe they tend to give themselves 30 days for this and won't be hurried up.

Assuming their website is not smart enough (safe assumption) to alert you to no longer valid pooling arrangements when making address changes then yes, that will be your issue. But I would be prepared to show evidence you did live in the same household.

Family transfers aren't generally the issue...bogus family pooling is the thing that is more likely to get you suspended.

Was your grandpa living with you while a part of the family pooling arrangement?

But that Activity Date is still Mar 29 right?

...sounds very Canadian to me!

Too soon for that so far I'd say.

Have seen a few people in Velocity FB groups claim to be short.

16/4 for me...which I actually consider pretty quick these days!

March 29 was outside the promo period...everyone has an activity date for this promo of Mar 29.

The information seems pretty clear...no need to contact anyone. It's pretty standard that there is no mention of adhoc partners like Virgin Australia on lounge access arrangements rules...generally you'll only see details re the operating airlines and the major alliance they are part of.

Tokyo: Executive Floor & Executive Lounge | Cerulean Tower Tokyu Hotel

I think I would just forego wifi if it avoids all these issues. I've also seen several reports of Velocity members who seem to have confused staff (or staff have plain done the wrong thing) and ended up getting credited into Krisflyer, rather than Velocity which was their intention.

I have experience of already having cancelled the card then realising that I hadn't booked the flight and still being able to do it online.

The only thing I can say is for international I have not had a bad departure experience since the lifting of the travel ban. Typically, from check in to duty free shop has been 5 mins or less for me...every time...without using the priority lane. That's all...arriving is an entirely different...

Essentially you would be looking to make that booking 1-2 weeks out. Obviously you would check every day in advance of that...but that is the sort of time period where you're going to start to see seats pop up. Although there was a time a few months ago where there was a lot of UA J availability...

The activity date might be Mar 28 though.

You use the website, not the app...and the My Benefits page: https://www.velocityfrequentflyer.com/my-velocity/benefits

Enjoy Qantas' legendary, accommodating and empathetic service! 😂

Missing a flight connection is an ENTIRELY different scenario to failing to check in on time for the first flight in your itinerary.