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I went to the Auckland one. I went to the one in Auckland at the end of the last day of the event. It is exactly described above. Was hoping membership details (tier/stay history/points balance) may have influence on the prize but perhaps the staff member press the buttons may have more...

Does anyone know what the code “A” when it’s printed on the yellow slip during step 1 smart gate process. Have gotten “A” last month and this month on arrival in SYD from NZ. I know it gets sent to get bags x-ray. “N” gets sent straight to the exit!

Can anyone please check Sofitel Sydney Darling Harbour for Sunday 14th July? Thank you.

Hi Team, looking at signing up for All Plus China via WeChat. I am based in NZ so assuming the sign up process is pretty similar to AU. For those that are interested - after scanning the QR code in WeChat, it's telling me the price is currently CNY2298 (30 nights credit) and CNY1298 (20 nights...

Meanwhile some gold members trying to actually staying at hotels for 20 nights+ and not even platinum.

Anyone kind enough to check Sofitel Darling Harbour for 28/29/30 June for a stay plus free night? Thanks.

can someone please check if Sofitel Darling Harbor is available on Friday 12th July? thanks.

can someone please check any availability for Sofitel Darling Harbour for 12/13/14 July? or is there additional fees to be paid? thanks.

Can anyone confirm the credit/charge card/account can be reinstate during the same phone conversation?

can you share how it was resolved? This might help others who might run into similar problems in the future.

Hi all, Looking for upgrade options SYD to BNE in upcoming Jan Ticket purchased from Air NZ which included AKL to SYD, NZ numbered and operated flight. SYD to BNE also on the same ticket, ticketed as NZ1716. which is a QF operated flight (QF516). Have enough QF points to do the upgrade from...

Just checking are people recommend to add "A/C" after your surname on the application form? Been told on the phone that as a Primary cardholder I can not have an additional or supplementary card under my name. Is the A/C features only available to Plat Charge or does other card types okay too.

Looks like no one on this forum has any luck with extension of travel credit due to expire on 31st Mar 2021? Just called and the rep said no one is getting any further extension for both NZ and AU members :-(

For those that have not received a "Qantas Refund Confirmation" email, might be worth while ask QF if your request was actually processed or not. I initially called and cancel my flight (AKL-MEL one-way). Waited almost 2 weeks and followed up on Facebook messenger and a human responded " We...

Do let us know when the fund actually showed up on your card.

Has anyone actually got their refund back to their card/account yet? If so, how long did it take?

I talked to a QF agent today after been on hold for 3 hours. The agent said he has cancelled my one-way Trans Tasman flight (during Easter) without any cancellation fees (aka a full refund). He isn't sure when I will receive a cancellation email or refund back to my card as there is a huge...

Called today for my Play edge (NZ) card. I was asked the reason for cancelling and told the agent (in the Philippines) that I am seeing a better sign up bonus with ANZ (NZ) offering 300 Air NZ Airpoints Dollars. And of course the usual not seeing much value of the card with annual fees and...

Has the "pending transactions" page gone? can not find it anywhere!

Yeah that could be one way to "prove". just make sure you also have the "cookie setting" right next to your browser when doing screen shots. Back in May 2015 when my M&S purchase did not credit. Sent the invoice/order confirmation to QF a month after purchase and here is a reply from QF. it is...