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I realise this is patently a first world problem. One of the things I quite look forward to when flying business long haul is the champagne. It’s one of the things that makes it a treat. I’d go as far as saying I’d skip drinks in the lounge to save myself for a glass or two onboard. So was...

Travelling on a BA part Avios / part cash redemption ticket in QF J SYD-MEL; flight cancelled due to Sydney storms. QF have rebooked me into Y next day. Not a biggie, but anyone know the best approach to get the Avios/cash difference refunded to reflect actual class of travel? Is it the...

This may be old news, but Qantas appear to be scrapping bits of animal off the floor of an abattoir and serving it up as 'beef in red wine sauce' in International Economy (QF82 on 4 July to be precise). I had the pleasure of finding an assortment of animal organs in my meal on this sector. What...

I'm due to travel on the QF127 to HKG tomorrow and just found out it's been swapped from the A380 to a B747, despite being a Thursday service (it's meant to be the A380 Thu-Sun). Had the same issue to LAX last year on the QF11 (A380 also swapped to a B747). The year before I was heading to NRT...