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I'm on a QF CR (JAL) business ticket NRT-MEL-SYD in early June. The flight NRT-MEL lands at 5:35am but then the MEL-SYD leg doesn't leave until 8am. I hope to catch a regional VA flight SYD-BNK at 10:50 a.m. because it's my best option without having to wait many hours at SYD for the next one...

I booked a reward flight on AA via British Airways EC, ORD-PUJ last weekend. It went through smoothly and I got the e-ticket confirmation. I've tried to manage the booking on AA to select our seats multiple times, but I just get an error message. I've tried with the booking reference and the...

I'm staying a couple of nights in Chicago Intercontinental with my partner, and I'm also meeting my business partner, whos flying in from YVR. I am Diamond Elite Ambassador, so my room will get the breakfast amenity, room upgrade, and late checkout. If I book my business partner's room when I...

I screwed up and accidentally booked a premium (economy) reward instead of a business reward. If I cancel within 24 hours, do I get all points refunded or is it treated like a regular reward booking cancellation?

I recently had a friend who had success with taking Qantas to NCAT, so it inspired me to do the same. The issue was our reward flights in April SFO-SYD had changed LAX-SYD after they delayed the opening of the route. However, QF would not give us a flight SFO-SYD to get to the new departure...

I just got back from my holiday to Japan/Hawaii. About 8 months ago, QF had changed my reward booking SYD-MEL-HND to SYD-BNE (16 hour layover)-HND, and to no avail, I couldn't get a direct reward flight from Sydney. So I submitted a hotel/food expenses claim for $290 via the contact form. I...

An upcoming flight was changed a couple of months ago, and I want to confirm I have an eticket number. I can't use the 'send tax receipt/itinerary' feature in Manage Bookings - it returns an error. I also downloaded Checkmytrip, and I can see the booking reference code but don't know where the...

I'm in a situation where it looks like my partner may be unable to travel with me on a J QF reward booking LAX-SYD. I'm still going to travel by myself and wondering if it's possible to cancel my partner's reward ticket but not mine. I believe I read once that I may need them to split the...

I'm about to cancel a Qantas Hotels booking made with a $100 QF hotel voucher. Does anyone have experience with what happens to the voucher once you cancel? Does it return to you, or do you lose the voucher?

Mr G. and I are heading to Japan for our second Japan adventure in mid-March 2023. This is our first post-Covid trip since 15 nights in Japan in Jan 2020 before the world went to hell in a handbasket. I've got QF J award flights to Tokyo and we have a total of 10 nights in Japan before flying...

I'm in a predicament with a VFF award booking made on DL before the Delta/VA partnership ended. The flight is 2 pax on DL J class, HND-HNL for March. I 'accidentally' discovered my original flight has been cancelled (it seems DL is no longer flying direct HND-HNL) and I was not rebooked or...

I have a QF J award booking for 2pax next March - SYD-MEL-HND (14 hours). QF sent an email today changing the flights to SYD-BNE-HND (26 hours) with a 16-hour layover at BNE before the HND flight the next day. I'm too scared to change anything about the flight (e.g. it would be easier if I...

I've tried to submit a claim for flight delay expense on this page: https://www.virginaustralia.com/au/en/help/contact-us/feedback/ It failed with the error message: Unsuccessful Message Due to some error, Form is not submitted I then tried on this page...

I'm an EF newbie. I know you can set alerts when seats become available but can you set an alert when available fare seats are getting low? I need to travel on a specific date from Hawaii to SFO and it happens to be the last weekend of a major US holiday. There are seats available to buy at...

I got this email offer during the week. I've had the free AMEX discovery card for many years and been using it for business. It's been great and it's been nice not to have to ever have to pay a fee. The offer of 60,000 QF points and $200 statement credit looks good, plus more QF points per $1...

I have a J award DL flight booked HND-HNL next March (got it on the last day of being a VA partner). I then need to book HNL-LIH to get to my destination, likely on HA. I've only flown into HNL once before in 2014 and never had to connect to another flight. I can't recall how long it took to...

I recently flew PER-SYD-BNK and the PER VA flight was delayed so we missed the final flight to BNK for the day by 10 minutes. VA put us up in the airport hotel and airport staff said to save the taxi receipt to claim the cost of getting to the hotel. Does anyone know how I would submit this...

So I ordered my groceries online with WW, taking up a special WR offer for bonus points for this week and next. 1st problem, QF shopping mall website says their tracking is down. OK, I can live without those points this week. I order my groceries - about $200. All goes through no problem. Pick...

I've seen a few travel bloggers say they use multiple Woolworths Rewards/flybuys cards as a strategy for shifting the earn to a different card and then waiting for an email offer of increased points to entice you back. Mr GH and I do this already with WW (no Coles close to us) where I just shop...

I recently had a QF award booked. The itinerary was: SYD-MEL QF J MEL-SIN EK J Partner and I were sitting in the QF Dom lounge waiting to board SYD-MEL to then connect to EK MEL-SIN. Qantas rang to say our plane was cancelled due to a bird strike. So we could either go on an earlier flight to...