Search results

The CX website often drops the leading zeroes in a FF number so if you have a number that begins with a 0, you need to get CX to delete and re-add the number with the correct number including the leading zeroes. It's not just QFF that's affected, BA has numbers beginning with zero as well.

These are almost always point of commencement issues. JL is a known heavy user of POC. When you search on the QF website for say SIN-HND, it uses POC SIN as that would be the booking origin. However, if your PNR starts in SYD, then your PNR's POC is SYD. If JL hasn't made the inventory...

The system won't let you ticket it. I don't know first hand as I personally don't talk to any of the offshore centres other than AKL, but I suspect a lot of the offshore contact centre staff (except AKL) don't know how to do a ticket exchange correctly and that's where they stumble. In...

The GDSes have RTW and circle trip modes which applies the normal IATA rules for commercial fares. When you do something that breaks those rules, eg. funky routings on redemptions that involve going back and forth between areas, it refuses to price because it fails the IATA rules. It doesn't...

I recently helped ticket the following: SYD QF YVR SEA AA X/ORD AA BUF JFK BA X/LHR BA CDG MAD CX HKG CAN CX X/HKG CX JNB JNB QF SYD 34503 miles by GCMap This routing breaks general IATA backtracking rules so the GDS refuses to price it and it had to be ticketed manually.

J/W/Y awards have a fixed co-pay that is lower than the true taxes/fines most of the time. F doesn't - you pay full taxes/fines.

I do BA16/15 twice a year on average. The average practical amount of time that you have is 45 mins - 1 hour depending on how quickly you are able to disembark. The below by @anat0l mirrors my experience of what you can feasibly fit in the transit in both directions.

JL's B788/789s have 2-4-2 configs in Y. They're the only carrier to do so.

The tool is actually quite useless. There's a lot you can do with the oneworld fares that can only be done by a TA. Here is the most current fare sheet: https://assets.ctfassets.net/m9ph4qvas97u/5SQCRuQjmJaqzJAxtvgaNF/e12e81253010b67a911c4512b88c97ef/oneworld_Explorer_1July2025.pdf

QF inhibits overnight through-check at SIN and HKG.

They are, but you're also VA platinum which gets free seating.

Yes. They didn't used to, but they do now.

No. All QR U class booked from Nov 2025 onwards has chargeable seat selection.

T5 transit security = T5 departures security. You get funneled into the same checkpoints.

Must be part of a booking to/from AU/NZ.

Lunar new year.

Plus is the lowest fare that comes with a checked bag. The only fare that is lower, is the no checked baggage fare.

Were you on a plus fare? There is no fare difference to change on the day of departure.

This is to do with the AWS outage... there's some backend elements that rely on AWS and associated services.

I can see 2 seats on TK in J all throughout Sep 2026 so they are there.