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I’ve got a long connection coming up in KUL (23 hrs and 30 mins). I’m heading into town for the night but don’t really want to carry my bags in with me. Routing is SYD-MEL-KUL-DEL. Does anyone know if Qantas are going to be able to check bags right through to my final destination?

Has anyone been through MEL lately and can confirm the operating hours for the intl business lounge? The website lists flights that it serves and based on that it would be closed between about 3 and 5pm (so missing the two DPS flights and the afternoon AKL). Seems a bit odd to close when there...

It’s been 20 long months, but I’m finally sitting at the international terminal again. I thought I’d give a bit of a running update given things are a little different to my last trip in March 2020. Getting the train to T1 was a quiet affair. Nobody else got off. The terminal is still...

Finally, a travel question! I’ve got SYD-HND-LHR booked as a J classic award for November. It’s been over 2 days now and it still hasn’t ticketed. No response from QF on social media and two calls now where I have up at 2 hours and 4 and a half hours on hold. No offer of a callback. How...

After churning through Red Energy for Qantas points, I'm switching over to Mojo for the next quarter. Rates seem quite good, and they've got an easy and free process for installing a smart meter. Does anyone have a referral link? I'd rather use somebody here than a random off Ozbargain.

Should the 30% Velocity bonus from ANZ this month go in instantly? I've sent my ANZ points over and they arrived a few days ago, but no sign of the bonus :(

Someone needs to remind Citi about the new cancellation request laws. I’ve asked my “complaints case manager” four times to cancel a card and keep getting excuses like “we didn’t mean to make this error” and “if I close it I won’t be able to reinstate it”. I actually do want the damn thing closed !

Just seeing if anyone else has had any experience with this. I've recently completed numerous car hire bookings made via Expedia with a few different providers (Hertz, Avis and Budget) in South Africa. At the time of booking, i've been given a confirmation that says $xx_.xx AUD with a note...

Sorry... hate bumping an old thread but it saves asking a new question. Car hire co's seem to now charge a seperate "windscreen and tyre" coverage option, and if you bust a tyre or smash the winscreen, they charge you actual costs instead of the excess. My Westpac Black card covers me for...

It seems I've managed to get pinged for speeding in the Western Cape. About 2 months after renting a car with Avis, I noticed a charge on my Amex for 325 rand. I emailed Avis to query what it was, and got a once sentence reply that just said "it's the admin fee for the traffic fine on the...

Had a rather odd interaction at PER yesterday... While walking to T1 security screening, I was pulled up before reaching the x-ray machine and "randomly selected" for an explosives trace test (usually get this after the x-ray). I went off to the bench, put my stuff out as usual and waited for...

Has anyone seen this before....? I’ve got the last sector of a one world award coming up tomorrow. This is the only sector on Qantas. Passenger 1 has been able to select meals correctly however passenger 2 has a note that says “meal selection is not available as this passenger does not have a...

For those of you who know me personally, you’d know how much I dislike Bali. But... with some serious renovations going on at home (and the better half and I stressed to almost breakdown level), we needed a quick escape. And 4 more VA sectors to retain platinum. A luxury escape voucher for a...

So much for relying on American Express insurance for travel.... Stranded in Bali ATM as a result of the volcano. Amex have advised they consider this to be only a “travel inconvenience”, so provide no cover for accommodation or flights. Virgin have said they can’t get us out for days, and Amex...

Sorry for creating a new thread, but I'm just getting a little concerned regarding a QF ticket reissue. Due to a schedule change, I needed to change some QR sectors of a one world award. This was done earlier this afternoon. I did stress to the person on the phone that they would need to...

I've always been really impressed with Amex and their service, but has anyone else noticed a serious drop off of late? Whenever I've contacted them in the past, I've managed to get onto somebody who takes responsibility and deals with the issue. Whenever I contact them now, the person I speak...

I was just about to book a oneworld award that includes travel on BA from LHR-KEF. It seems that most BA availability on Qantas.com has disappeared. There are a few flights to and from the US, but everything within Europe had disappeared. Seats are available when checking BA.com, but Qantas has...

I've got the platinum awards card that I never use but maintain for the travel insurance (I like that you can be issued a certificate) and for Amex shop small. Partner has the standard awards card which we only keep for shop small (at $60 a year... it more than pays for itself.) 2 new platinum...

I've just booked one of the directors on SQ SYD-SIN-PVG and back (in Y). They are VA WP. You'll have to excuse my ignorance as my SQ experience is non-existant. On the legs to and from Australia, the seat maps are showing every seat allocated except for the exit rows (which it wants to charge...

Just thought I'd do a bit of a running survey to see which major corporations are still charging excessive surcharges post the 1 Sep ACCC deadline. So far I've crossed; Vodafone - 2.15% TPG - 3.13% These have not changed at all since the 1 Sep cutoff