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    Article: Spare a Thought for the Poor Qantas Contact Centre Staff

    I would support this IF you could transact online… there are so many ways QF do not allow this, so the slap in the face customer service model doesn’t work!
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    Article: Spare a Thought for the Poor Qantas Contact Centre Staff

    Couldn’t agree more that the attempt at customer service from Qantas in this space what’s been beyond unacceptable. As frustrated as I have been, I have not taken it out in their poor people. This along with a refund takes 8-12 weeks (formerly an automated process pre Covid) disrespect and...
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    Double Status Credits on QF Operated Flights. Book 9/8/18-14/8/18 for travel 21/8/18 to 8/8/19

    Which is why I'm thinking PP as they have a selection of lounges.. Most of these flights/routes don't offer J they are Y only (some have a W cabin SCL-GRU and EZE-SCL maybe) but stupidly expensive for the longest flight of 4-4.5hrs No not connecting on the same days this trip.. Appreciate...
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    Double Status Credits on QF Operated Flights. Book 9/8/18-14/8/18 for travel 21/8/18 to 8/8/19

    I am also flying SCL-GRU CGH-SDU-BSB-BPS-GRU-EZE-SCL all in Y Am thinking Priority Pass maybe a better solution... Do have Lounge in SYD and SCL longhaul and will be Gold when I get back and have flights booked to maintain Gold for the following year. Still too far from Plat to waste another...
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    Double Status Credits on QF Operated Flights. Book 9/8/18-14/8/18 for travel 21/8/18 to 8/8/19

    No DSC's :-(
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    Double Status Credits on QF Operated Flights. Book 9/8/18-14/8/18 for travel 21/8/18 to 8/8/19

    that's within budget - but would like to do anything to avoid DPS at all cost.....
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    Double Status Credits on QF Operated Flights. Book 9/8/18-14/8/18 for travel 21/8/18 to 8/8/19

    So AFF'ers - most affordable and time efficient way of obtaining 240SC's quick - am I off to CHC again ???
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    Double Status Credits on QF Operated Flights. Book 9/8/18-14/8/18 for travel 21/8/18 to 8/8/19

    Not just for me - 2 J cls to SCL at Xmas - so will get then but want in advance!
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    Double Status Credits on QF Operated Flights. Book 9/8/18-14/8/18 for travel 21/8/18 to 8/8/19

    Missed the word operated - so glad I wasted $25k with then this year!!!!!!!!!! That's why I'm neverhappy!
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    Double Status Credits on QF Operated Flights. Book 9/8/18-14/8/18 for travel 21/8/18 to 8/8/19

    I did - but pretty sure it said any QF flight number
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    Double Status Credits on QF Operated Flights. Book 9/8/18-14/8/18 for travel 21/8/18 to 8/8/19

    Hello - I registered on 9/8/18 having received AFF email. Registered (did not keep email like the fool that I am). Booked Fcls status run for $3k..... SYD-CHC-SYD - which would give me Gold..... 8 weeks and 2 days later - no DBS and "sorry you weren't registered"... Anyone else been through...
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    Don't transfer points (Velocity Email)

    Because Westpac don't want to participate.....
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    Two reasons I can't take Virgin & Velocity seriously

    Writing to Richard....:lol:
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    Two reasons I can't take Virgin & Velocity seriously

    amen!!!!!!
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    Qantas off shoring FF loyalty call centre

    This is a QF outsourced call centre. Back Office tasks will be managed in Manila and Calls in NZ
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    4 Months In

    You cannot book the Residence using Velocity or Etihad Guest Points, you can however book Etihad's First Apartment :)
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