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flying on Virgin today (7 march) from OOL>SYD on VA528, and i was on the receiving end of the nicest gesture from an airline - ever. Hey, its only a small one but still, she won a heart today. On boarding the senior hostie was serving her business class customers with a glass of wine, and she...

Flew OOL to DPS on VA83 in mid december, its an early evening flight. To my surprise Virgin no longer provides complimentary meals - I either didnt know that or had forgotten Bain has lowered its service level. Not complaining about that, who cares we were hungry. It was dinnertime. So had to...

Here I sit broken hearted at DPS ( including a 3 hour delay) because i was denied my 2 x 23kg baggage allowance that Silver Status gives me on a Choice fare. Checkin agent says the computer only gives me 1 x 23 kg. But according to the website is 2 x 23kg. I showed him that but he reckons I...

I purchased Qatar airways flights using my Qantas points from CGK>DOH>DUB. Due to delay missed the connection so Qatar gave me a flight to ATH and then Aegean airlines to DUB, and never got my checked bag (golf clubs). Reported to Swissotel at the airport. So who do i lodge my emergency...

Planning for my 2nd Trip to Northern Ireland, Galgorm castle specifically. Not visiting anything in the Republic. I have enough Qantas and Kris Flyer points to use either one or both. Just trying to figure out the most convenient airport to arrive in, wondering if anyone else has done...

Our VA7 flight on 20/09 from BNE-LAX was delayed 4 hours, which coincidentally was my planned Transit in LAX so we missed our connection on DL to PHX At checkin, the staff hand over the boarding pass for the DL flight we obviously will not make and assured us that our connection would be...

I hope this makes sense. Has anyone actually managed to get a domestic connection anywhere in USA, aside from JFK as a single international redemption? and then how did you do it? I want to fly Brisbane to Phoenix, on VA with Velocity points redemption so BNE-LAX on VA, then LAX-PHX on DL...

Does anyone have any experience with a Travel Insurance claim, where the main purpose of the event (conference) was cancelled after the trip commenced and before arriving at the event destination? The exact circumstance was that I was in Arizona, on the way to a conference in NC, when...

It seems to me that Garuda does not release any domestic Indonesia reward seats to Etihad ever! Am interested to know if anyone else has any experience to share? I have a need for these redemptions at least once a year. The Awards chart looks like great redemption value to me, many flights...

I have been using the shareholders benefit on NAB credit cards for probably 20 years. There has always a requirement to maintain a spend level to get the annual fee waived, Premium cards was $7500 pa, others $4000 I have just checked the shareholders website, and the spend level requirement...

AMEX awards transfer to Garuda (or Skyteam) Is there anyway to use my AMEX points to get to a Skyteam airline. Ultiimately I would like to redeem for Garuda flights. None of Garudas Skyteam partners are on the list of Redemptions from AMEX, nor do I think there are any other credit cards...

Hi, just wondering about flights to/from DPS on the 737. Its only the bigger seats for the circa 6hr flight https://www.virginaustralia.com/au/en/experience/on-board-the-flight/cabin-classes/business/#international-short-haul Is it worth springing the extra for the J seats over economy...

I have a Platinum Edge that this month was converted from a Velocity Platinum. When I asked to change the product the rep advised it can be done but I wont get any of the current sign up bonus - fine. i got charged the $195 annual fee on the conversion date. 1 week later the cook spent $8.02...

For Y flight reward seats from BNE to SIN (SQ)But there seems to be a blockout on the Red Eye flights (departs 2235) from 2nd June to End of August (maybe longer) Has anyone noticed something like this before? Seasonal blockout and opens up later, or never? Or something to do with VA...

I am looking at flights from BNE to PER to AUH to DUB on Etihad ( velocity points) and might opt for a stopover from 0025 to 0925 in AUH I have no idea what my body clock will be thinking at that time. Have never flown that far west before I might get a J ticket and try sleep away the...

From the period roughly 28 July to 8 August why cant I find any reward flights on Y to get back to Australia from Europe? (and not on J either) I am using Velocity points, so thats either Singapore Airlines or Etihad, and I am checking both airlines seperately. Plenty before and after, what...