Search results

They tried calling me a few times when it was really inconvenient. In the end that meant I needed to call them instead. Did so, we did a password reset and a couple of other admin tasks and that was that. They told me there weren't any points taken and — now that I think about it — I'm not sure...

Yes. And we also moved house so that maybe that was the trigger. Yeah, that's true. There are also laws around data handling and responsible disclosure that companies can't skirt with terms of service. I ended up emailing [email protected] since the call centre weren't helpful. From...

I got the same "couldn't tell me anything until the review was completed" line and it would take up to 30 working days. Wouldn't even tell me if I'd been hacked and would need to be extra vigilant of somebody parlaying one hack into many. Followed up today — 48 working days since the account was...