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I flew DPS-SYD overnight in virgin business on Dec 31. No lounge, no pillow, no blanket, worst wine I have ever tasted, row 2 seats don’t recline, no IFE. Truely the worst J experience I have ever had. If virgin are going to sell international business class, then they should provide the proper...

I have 2 x J award flights (SYD-AUH) booked on EK using velocity points travelling on Dec 10th. Booking was made a long time ago and I selected our seats at the time. I went back into the booking a few days ago to check all was ok and I can see everything is confirmed and our seats are displayed...

I want to fly from Sydney to Marseilles with KrisFlyer miles on one itinerary. I can get an available flight from SYD - FRA with SQ - and then when I search through their Star Alliance option, there is a flight FRA-MRS on LH. However I can't figure out how to combine them into one itinerary...