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These discounted QN fares have been available since late last year. They r a good option as they are cheaper than the economy flex fares are are fully refundable (unlike flex fares that have $99 cancellation fee) or can be transferred with no penalty to a similarly priced fare. I tend to book QN...

Agree. The wait times are ridiculously long & also misleading. 6 days ago, I called QN at around 11 pm & finally gave up around 3 am. I tried again the following day & was advised of a 30 min wait time. 2 hours later I made a second call using my wife’s phone & the wait time was at that time was...