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I still rate the travel insurance as worth the fee. I also saw the SQ Star Alliance offer, but maybe it is just my wife and I out of the whole world - I don't rate SQ J for sleeping except A350 with the flip over seats that everyone else seems to hate. We have had some great trips on points...

As an ex-Citi card holder, holding accounts that were transitioned to NAB, I don't need to visit the forums, I'm living them. The best thing was two years after the transition, about a month ago, some idiot at NAB decided to clean up email addresses, and where the email address at NAB didn't...

I had an HSBC Star Alliance Card (as did Mrs BJReplay), and we recently booked tickets to Sakura season visiting Seoul and Japan next year (with a top up of points from CBA to get us to the amount we needed) mainly on the Air Canada Aeroplan sign-up points we earned on those, but didn't renew...

First year free. Unlike CBA Ultimate, points don't credit until statement date - so if you're building points, you only get access when your statement is issued (unlike CBA, where they credit as soon as your charge goes from Pending to non-pending). Points can be transferred in 5000-point...

Keeping mine until April next year: Will use for my next trip which is Korea and Japan on points from this card and Star Alliance sign up bonuses via Aeroplan: MEL-ICN-TKO-ICN-MEL x 2 for 182,000 points and will put most of the accommodation and expenses on the card between now and then...

That is great advice. I know of a couple of widows who were left in temporary financial stress because they were secondary card holders, and made the (honest, unknowing) mistake of saying to the bank / credit card provider "my husband has just died", and the banks, like the coughholes upstanding...

Sure will - you won't lose it. It is just harder to apply once you don't have a salary / regular pay coming in. For some banks, if you have a regular pension / super payment, that's OK, but for others, it isn't.

Nice one. I am now on my fifth request for information trying to get an HSBC Premiere card: I retired a few years ago, successfully got the HSBC / Star Alliance card a couple of years ago, but didn't keep it. I have been asked to go back to my old employer for a special project, so I figured...

I am retired. They approved me for a credit limit of 30% of my gross income in September last year. Accidently, as it turned out - I thought I was changing card types, but because I was doing it on my phone, I was applying for a new card. I then had to provide proof of retirement (not...

I've had similar results - though my income is all interest & dividends (not super - I'm a retiree but have not yet reached preservation age) all of my income is dividends and interest received and distributed through a family trust. One of the reasons I think I find it relatively easy is that...

I had it from cancellation in October to end January when my status year expired.

Oh, absolutely, but it doesn't look like there were fraud challenges in this case, and I was basing my expectations of the chargeback / dispute / arbitration process around the two most likely dispute processes given the description of the way it played out. I posted more information about the...

You definitely need to start with an official complain process with HSBC - AFCA won't want to look at it until you've had an unsatisfactory result from the official complaint process. You're most likely @mpogr to get satisfaction if you start your complaint with "I want to make an official...

You should get the money back in your account, reducing your balance (albeit held, until the dispute is resolved) within 5 days: 4.1.13.1: In the AP Region, Canada Region, CEMEA Region, LAC Region, US Region: An Issuer must provide provisional credit for the amount of a dispute or an...

And the thing is that a fraudulent transaction is the easiest chargeback of all to prove, and so it is passed back to the merchant, or if the merchant can't be made accountable, the merchants bank. The OP was annoyed with the card issuer for two reasons: One - it took 3/4 of an hour to get...

No, that's not how chargebacks work. The card issuer (HSBC) doesn't bear a loss if the charge is deemed valid. The customer pays. If the charge is deemed invalid, the issuer claims the charge back (and costs) from the accepter - the account that made the charge. The card accepter's bank...

<redacted> who's out of pocket: Credit Card Offers - HSBC Star Alliance Credit Card: Fast-Track to Star Alliance Gold Status

This sounds too much like a non-official website for the ETA capturing your details and acquiring the ETA on your behalf, to not raise suspicion. These are rife in the ESTA space. Assuming that the UK government hasn't been hacked, can you be certain that you applied for your ETA on the...

No, they haven't. Right now, the customer has lost $16,000. HSBC will (should) initiate a charge-back on the financial institution that requested the payments. If successful, HSBC will have lost nothing, and the customer will have lost nothing. And there is nothing to suggest that it won't...

I reckon that they have a very good idea of how many people will: Keep the card because it is too much trouble to cancel before the annual fee is charged, and won't cancel once it is, and Keep the card despite the fee because they have almost enough points, so want to keep earning for a given...