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  1. R

    ACCC pressures Virgin to lift travel credit expiry [update - Virgin forced to extend]

    Don't disagree - but simply asking for a refund since 'service not provided' from an effectively different entity is not agreeable here.
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    ACCC pressures Virgin to lift travel credit expiry [update - Virgin forced to extend]

    The courts and majority of the creditors agreed on providing the credits as part of the sale to Bain. The pensioner would've agreed to the terms when those credits were issued and accepted. If the pensioner wanted her money back - she could've done a chargeback or attempting to recover the...
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    ACCC pressures Virgin to lift travel credit expiry [update - Virgin forced to extend]

    Do note the VA that took the pensioner's money and formed a contract with no longer exist - the current VA that you're referring to do not hold the $15k the pensioner paid. Presumably they're also not booking on the UA codeshare due to the costs involved. Regrettable and unfortunate but c'est...
  4. R

    November 2023

  5. R

    Taken 2 x P1 (F Lounge) Passes - Expiring Dec 2nd

    Flying QF127 on 4th Nov - would appreciate passes for myself and +1
  6. R

    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Do you reckon that’d be something that an agent in HBA/AKL would be able to somehow magically fix?
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    There’s already other segments on the booking in F so won’t change the cost :)
  8. R

    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I am having trouble getting (Mindpearl) Qantas call centre staff to change one of my JL sectors from Business to First, despite qantas.com having clear availability (and other websites like ba.com also shows that). Most are claiming it’s only for new booking (they can see it if starting a fresh...
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    Australians stuck in Tokyo Narita Airside after JQ delays flight 24h

    https://curia.europa.eu/juris/document/document.jsf?text=&docid=257491&pageIndex=0&doclang=EN&mode=req&dir=&occ=first&part=1&cid=5603798 https://thepointsguy.com/news/eu-flight-compensation-law-applies-to-domestic-flights/ EU261 applies as long as the itinerary is booked on the same ticket...
  10. R

    Free 'Free Stuff' Amenity Kits

    Received - Thanks Matt
  11. R

    Free 'Free Stuff' Amenity Kits

    Thanks for the heads up @Matt_01 It's in the mail
  12. R

    Free 'Free Stuff' Amenity Kits

    Thanks @Matt_01 I'll just have 10 and 11 too if that's okay?
  13. R

    Free 'Free Stuff' Amenity Kits

    If no one's putting their hands up - can I get 7 or 8 as well? Thanks!
  14. R

    Free 'Free Stuff' Amenity Kits

    Thanks for the generous offer again Matt. Interested in 4 or 5, 12, 21 or 22 or 23. (happy to take them all if no one wants it)
  15. R

    Qantas Call Centre Long Wait Times

    I've had this before - numerous SA/FJ agents wasn't able to see availability despite I'm able to add that into a PNR on the call time and time again (I wanted to add it to an existing PNR). They initially claim it will be cancelled and won't be ticketed - went ahead and it was ticketed on the...
  16. R

    Qantas Call Centre Long Wait Times

    I'd be very wary of making voluntary changes to anything EK at the moment as you're on the hook for the difference in taxes and fees. With EK significantly increased their fuel surcharge you might be looking at an additional $1k per person one way
  17. R

    Qantas Call Centre Long Wait Times

    Might be worth trying 1300 026 698?
  18. R

    Qantas International Lounge Melbourne

    Jetstar Classic Rewards fare does not come with Max Bundle. You'd need a lounge pass for access
  19. R

    Qantas Call Centre Long Wait Times

    Suspect the 1300 025 396 number gets treated as a platinum caller - so how long you'd have to wait before the call's picked up ties to how long the wait is for a normal platinum member. That said, I'd still pick this number over the Fiji/SA number any day.
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    Qantas Call Centre Long Wait Times

    The 1300 659 116 number would only route to SA/Fiji call centres while the 1300 025 396 number would normally route to HBA/AKL call centres. My personal experience has been even 1 hour of wait time to talk to HBA/AKL would be worth the wait, as you'd normally spend much much more time on hold...
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