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Thats a pity

Is this offer only for New AMEX cards? I already have a Qantas AMEX.

called the frequent flyer helpdesk and got the S/C's for my wife and myself, so if you are elegible give them a call

Mine haven't arrived despite qualifying, so I rang the so called frequent flyer help desk, was told that I will get an e-mail, said yes i should have but haven't, agent said let me check, put me on hold and after waiting 22mins then she hung up...... Instead of loyalty bonusses fix your terrible...

Interesting, both myself and my wife qualify, but no offer yet. We have both upgraded the app on Android phones. Anyone else in that situation ?

I'm flying on reward flights with West Jet booked with QFF points. My wife is Gold and I am lifetime Silver. What is the Qantas relationship with West Jet exactly? I was able to book flights from the UK to Calgary - Vancouver Island and return easily enough, Does any of your status count for...

Haven't flown the flight. Read the msg and don't make assumptions please. Only booked paid flights due to Qantas issuing the ticket with my name wrong and legs of the flight disappearing on 2 occasions. So I had no certainty that the flight: 1. Would still be there at departure time 2 I would be...

Correction I got a response from the reward ticketing team 20 minutes later confirming the ticketing of the 2 bookings. Unable to help with the Perth, KL, Dubai and London fiasco.. So its good to have some contact with the ability to resolve these issues, albeit a band aid solution

I had 2 reward bookings with ticketing still outstanding, for a week or so, Sent a msg to the e-mail address and within an hour the tickets were issued. Big Improvement, though no direct communication. Still no response to my longstanding issue from June last year, of the reward booking Perth...

Can anyone help with an access question for a family member to the Emirates Lounge at Perth and Dubai International. My wife and I are flying Business on Emirates (booked through Qantas) and want to bring a family member into the Lounge at Perth and Dubai. She (my Wife) is Gold FF with Qantas...

Try sending a msg to the link below seems like some, not all on this site have had some contact with the Hobart team to resolve their issue. [email protected]

Has anyone had any response from the email address yet? If so how did it work out?

Try e-mailing this group [email protected]

Sorry to tell you it got worse, I lost the first leg of the flight from Perth to Kuala Lumpur twice. Only reason I knew was I had checked the booking. I got it back after numerous calls to the FF centre. I had logged a complaint with the Airline Customer Advocate in October and finally heard...

My plan exactly, but not simple to do. Booked some reward seats with Qantas flying with West Jet from the UK to Canada. Booked and got the itinerary. 24 hours later went on to book seats and saw they were cancelled? Called Cape Town who got me one leg back but was cut off after 20 minutes (is...

I have written to them to sort out a reward flight ticketing issue, spelt out on previous thread here where it's been issued with my name mispelt. Sent in October, response date was 30th November, 3 phone calls and 2 e-mails since not heard anything from them. What was your experience?

I operated at a senior level in Business myself. I didn't need to deal with these type of issues myself. Just make sure they were dealt with. Qantas are almost uncontactable now. Read the posts from people who have terrible experiences of late with Qantas before passing jusgement. So what does...

I do understand the the use of Linked-In when you have been through what I've experienced with Qantas of late, you would use whatever medium to get help. All she had to do was get someone to contact me

I empathise completely. I have been a loyal customer and QFF since the 80's. I have been trying to contact anyone who cares and more importantly how to fix a ticketing issue that has serious consequences due to my name been spelt wrongly. Numerous call centre call taking many hours, no change...

Yep.happened to.me in the US I have an apostrophe in my surname Qantas database does not have apostrophes in it. I My passport has the proper spelling of my name I spent an hour trying to explain to the passport control guy why there was a discrepancy. He wasn't for allowing me in. Hence my...