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Although I don't have experience with a nearly/just expired flight benefit, I can confirm the anniversary date is a hard date. In my case, due to our dog being sick, we managed to reschedule my flight redemption to a later departure & return date (but before my anniversary date in November)...

Always planning the next journey!

I would've thought a promo code on the regular VA website would do the trick, surely the VFF member number and cardholder status in the background can all be linked up 🤷‍♂️ Would certainly ease the burden on the call room!

Can confirm the website doesn't work properly as of last week. For the 2nd year now I've had to call through to redeem this benefit. I'll be closing my card as the quality of the lounge in Perth is extremely inadequate and the redemption choices from Perth are very poor, especially given the...

Thanks for the review. Iceland is a beautiful country I've been to twice (2012 & 2013), would absolutely return again sometime although my better half hates cold places, so... For my first time visit, my 757 flight from Frankfurt - booked as a Premium Economy for some reason by my agent) was...

I believe the VA flights connecting Perth to Christmas Island and Cocos Keeling Island are also regulated, as I saw an update that they were applying to renew their routes. Meanwhile, there is a 'Qantas Close' street on West Island, CKI ... maybe one day they'll regain the routes and fly...

Thanks we'll try to check it out! We're doing a few nights each Vientiane, Vang Veng and Luang Prabang. Curious and excited for this leg of the trip!

Thanks for sharing your experiences, going for our first time in March 2025. Even though it's a week-long package deal, no doubt we'll need some cash, any thoughts on what's a good amount to get? Cheers

I'd have to disagree. QFF is setup the way it is and they have to expect that customers will - and rightly so - expect to maximise benefit for their time, effort and investment of earning points in this program. Otherwise we switch business and investment of earning points elsewhere, which I...

What improvements would I like to see? Probably most of the important ones have been covered but I'll put my 2 cents in and agree that all members reasonably expect to have access to book ANY unsold seats on ALL flights, especially for the OW Classic 'RTW' Reward. No limitations on the...

Thanks, have used this before but cannot find it anywhere in the app, have they removed chat? Mongrels if they have.. 😡 Edit: let's see how useful the SMS support is.

Over 150mins on hold in the early hours WST, a voice wakes me up then as we discussed this cancellation, the prompts from the start of the call begin... Are you for real Qantas? Absolute disgrace. Is there a better way to contact Qantas to confirm involuntary cancellation of booking to get refund?

Well, the bad news is in, plus with tightening government restrictions on travellers, event cancellations and risk of overzealous quarantining at any of 17 airports, this trip isn't feasible and regrettably I think we'll need to cancel, truly sucks as anyone who's managed to book a OW classic...

So after a 65m wait, Qantas CSR advised that nothing can be done till CX formally suspend the flight, then the system notifies Qantas and then, when we call again, there are exceptions that can be applied by Qantas to reroute without penalty. Otherwise we could reroute now but pay the QFF-pt fee...

So on Friday CX updated their special ticketing advisory which now expands the timeframe of bookings eligible for re-routing, will give them a call to see what they advise now that our booking is in this updated timeframe. I know it's ultimately upto Qantas to reroute but perhaps Cathay can...

If Qantas agree to void the standard booking rules of the OW Classic Award, then yes that's one option. We have AMS-LHR-KUL later in the itinerary, I'm guessing Cape Town is to Heathrow? I don't care about LHR so if Qantas can put us on AMS-KUL then that'd be sweet. Also considered...

Ah ok I misunderstood! We did consider Tahiti though the OneWorld Classic Reward booking requires OneWorld carriers and while we could've done that with LATAM, they're now out of the alliance. We tried to add Tahiti Nui to the booking back in July and it wasn't permitted. Besides, our first few...

Thanks, unfortunately the booking would need to be with OW carriers. Unless I'm missing something, looks like PER-AKL-PPT-HKG-CMB-MLE with Air NZ/Air Tahiti/CX/UL? I just noticed that PER-HKG-BLR may be an option. In this case (since I already have the maximum 16 segments for this type of...

Hello, The situation with airlines suspending/cancelling flights has got me thinking about Plan B, C, ... In July 2019 I booked a OneWorld Classic Reward itinerary through Qantas for 2, starting 21st April 2020. For now, the main concern is our first two legs (PER-HKG-MLE). CX has already...

Cheers, that weight restriction wasn't clear at first. So it looks like a bag and garment bag looks is the go, handy!