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Many thanks for the information. Shame it is stopping ADL -AKL as it was a great way to get to NZ direct.

Seems it may be true as that leg is no longer showing on Qatar booking site after August. A real shame.

I have tried getting an answer from Qatar to no avail. There is a currently a great (cheap) way of getting to NZ which is to pick up QR914 Doha to Auckland in Adelaide where it currently does a "technical stop". This is typically $380 one way and $295 AKL - ADL making it a really cost effective...

Having spent hours on hold with weekly changes to our flights to the UK and now to New Zealand, I am always totally grateful to get through to someone who knows what they are doing. I know it is not the fault of the poorly trained staff in South Africa, but they have added a comment on the hold...

Long haul Qantas business meal products have also deteriorated. On a recent Heathrow to Darwin flight, the food was inedible. Overcooked, tough lamb with grey brussel sprouts. I am still in awe about how they managed that! Neil Perry should hand in his chef's hat.

Also had a similar experience in waiting for 2 hours only to get through to the South African call centre. The individual did not understand my simple request and hung up on me. I did not get a call back. We then phoned again the next morning hoping to get a NZ or Australian call centre, but...

Have experienced similar issues with Qantas call centre. We had two separate bookings to the UK. My original booking had my name misspelt so correcting that required a new booking reference which was done incorrectly and therefore did not ticket. Multiple changes followed, each requiring us...