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  1. R

    Qantas lies to a full-fare paying J-class pax and downgrades to Y-class

    Venting here! Back in March, during the double status credits offer, I purchased a rtn J-class fare MEL-CNS via BNE for mid July. The day before outbound travel I receive a call from Qantas saying the aircraft had been downgraded and there was no longer a J-class and that I would be put in...
  2. R

    Why, oh why is Qantas online booking system so rubbish? (And their Customer call centre not much help either!)

    Hi there, First time post and wondering if anyone else has encountered the kind of frustrations I've been experiencing with the Qantas online booking system of late. Trying to book a return MEL-WAW with a stopover in Singapore on the way back. I need the return ticket to be flexible. However...
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