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Finally had a reply on why my costs were so high to change flights: "Dear Randel, Thank you for contacting the Qantas Customer Care team. We do apologise for the inconvenience and for the time it took us to respond. It was never our intention to make things difficult for you. I...

Had to look that one up - thought Schipol was code for Sh*thole 😆😆

Yep agree - visit mum in Adelaide regularly and like the airport and Q pub.... Perth is strangely Qantas/Jetstar in T3/T4 on one side of the airfield - Virgin and all others at T1/T2 on the other side of the airport. So ok if flying Qantas Domestic then International - same terminal. Or...

Certainly no one with medical issues have voted on this. My wife is on insulin pump and cgm - manufacturers say NOT to go through body scanners or metal detectors - yet she was treated with such contempt by the young and dumb employee at security last May.. it is very stressfull Thank god...

No Boeing both ways, however the Qantas one was older, todays Virgin was a lot newer

To be honest - that was what I was hoping - just fare difference. But how the hell they couldnt understand that I was seeing outright Qantas flights cheaper than what they were quoting for a 'change' was laughable. And I have to say - the Virgin Experience on the way home was superior to the...

Lol - wonder how much that cost 😂 😝

Just wondering how flight changes work (or don't work.). Sorry for the rant. I booked return J class from Per to Syd late last year, and got good deals via Adelaide. 2 people was around $4800k. So about $1200per person each way. They changed the Per to Syd to a direct flight earlier this...

Thats the thing - no other activity on the account, and terms and conditions are very vague. If I had known, I wouldnt have transferred so far in advance. There is little chance that she will get the upgrade - but she could have used those points for a flight. Just tried to call qantas, but...

Hi there, I just have a question with regards to points expiry. My daughter is doing her first solo flight PER to MEL on Monday. When we made her booking back on 27th July, I transferred her 55,000 Frequent Flyer points so we could try for an upgrade. We were just discussing her upcoming...

Thanks everyone, yes she had 100 points rollover. For some reason I thought it was up to 200, but that would have been with points club. Silly dufus me 😂😂 Thanks again all, love this place, you guys always so helpful 👍👍👍👌👌☺️☺️

Sorry to ask this, but 54 pages to read through makes it a bit hard. My wifes membership year ended at end of April 2023 - she had 400 status credits, so was Silver FF and had taken 6 flights during that year, none were booked under DSC How many of those points should have rolled over...

Doesnt that say before 31 July 2024?

Yes I was surprised. Sorry to hear you are still waiting. It is so frustrating that they can do some things efficiently and make some such hard work!

Just a quick update for what its worth. Lodged the complaint regarding downgrade, they came back with a little over $600 refund, back in the credit card by May 10th. So approx 2 weeks. Acceptable outcome I feel.

Thanks justinbrett, good info re the public train and lounge 😊

Just reading some more, trying to understand OTP and the then associated downgrade. For March 2023, 77% OTP for Qantas on PER to SYD route…. And up to 15 minutes AFTER scheduled arrival time is considered ‘On Time’ So with our upcoming flight to HNL - we have 2 hours between supposed arrival...

I initially asked this in the QF thread, but didnt want to clog that with questions with regards to downgrades: Just wondering what the process is for part refund of a downgraded portion of trip. Will Qantas do this automatically or do I have to lodge a complaint? How do they work out the $...

Thanks everyone for the input!! Cheers Poochie - will pester them for the $$$ - SC probably wont make a lot of difference to either of us this year - both will be SG but probably wont make WP Thanks Richard - yes thats the frustrating part - it was the longest leg of 4 legs of the itinerary...

Just wondering what the process is for part refund of a downgraded portion of trip. Will Qantas do this automatically or do I have to lodge a complaint? How do they work out the $ refunadable? We booked and paid $ for return J flights from Perth to Queenstown. The mid arvo return...