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Is your account Australian? IIRC there was a thing where it doesn't appear for non-Australian QFF accounts

uhh...

How are you all getting Hobart-based agents 😭

I understand the need to compensate customers for this, but I feel it's a bit strange that hypothetically... Someone who booked a domestic MEL/SYD flight that was already cancelled but rebooked on a new flight 1-2hrs later gets $225 Someone who booked an already cancelled but less frequent...

KLM 737 AMS-OSL Typical eurobiz product. The KLM Schengen lounge at AMS is just... bad. Cafeteria-style plastic seats everywhere, and very busy. Probably a slightly better food selection, but overall I reckon this is a worse vibe than even the Sydney Domestic Qantas Club. What's with all...

All 4 days I had in Amsterdam were wetter than I'd like, and in the final day I seemed to have gotten Food Poisoning from food I had at a bar there - definitely not a pleasant experience. At Madurodam at The Hague

tbh London was quite boring, so I don't have much to share about it here. Then off to LCY for my flight to AMS. A very cool little airport, but my flight was delayed 1h30m which was quite unpleasant given there's no lounge and very limited waiting space in the terminal itself. Decent cold...

Zurich is great (non-schengen lounges). This photo was from the PrimeClass lounge, but I believe the SWISS lounge also has this balcony

Tonight's beef on a SYD-MEL. Overall good meal, although presentation is a bit bland (but I don't really mind). My main issue is this is my 3rd VA flight in a row to be cancelled and rebooked, then have the rebooked flight delayed at least 30 minutes :(. I know that's somewhat par for the...

It feels like certain pages of the app are being changed to some sort of cross-platform framework (perhaps React Native), and these are the new pages with the new font. The rest of the app is still native to each platform (Android/iOS) and features the old design.

Flight cancelled, I can see how that happens. I'm not sure if points missing or locked out of accounts is necessarily related, since to my knowledge points transfers require mandatory SMS 2FA.

Per the press release ACCC proposes authorisation for Virgin Australia to sell and market Air New Zealand’s trans-Tasman services (emphasis mine) I guess it depends how much value VA derives from these NZ codeshares, but it sounds like if, for instance, VA launches a daily SYD-AKL flight, then...

I guess the issue with it being snug is that your phone might not necessarily align well with the coil, since there's no room to adjust.

BA114 New York JFK - London Heathrow I specifically picked this flight out of the many trans-atlantic flights available between AA and BA because it was operated by the 787-10 (78X), which is a type I haven't flown on before. Not particularly interesting of course, especially up in J since it's...

New York I was here for business meetings so didn't do much (need to come back), but here's some pictures I've only been to NYC once before, and that was in 2015. Subjectively, I felt New York was a lot cleaner (especially the Subway) compared to back then, however this sentiment was not...

The Samsung wireless charging is 15w fwiw. But yeah, I love wireless charging at home, but on aircraft it's a bit of a gimmick. Especially crammed in that small space where you have no chance of getting optimal alignment for your phone. Does the Qantas one have a grippy material to stop your...

I feel this is off-topic for this thread, but no, I don't believe anyone here is being paid by Qantas to post here, regardless of how defensive their takes are. If Qantas was really paying people on this forum to influence opinion, then they're doing a very poor job.

Sounds like it would've been cheaper for them to offer your 5 pax $500 ea. instead of 4 pax $1000 ea.

To fix the issue properly? Absolutely, it can take some time To recognise the severity of the issue leaking customer information and take offline the endpoint responsible to stop it getting worse? I don't think that should take anywhere near this long. Of course, most likely it's not a case of...

I know I've said this before, but I just can't believe whatever change did this wasn't immediately revertable or at least able to be taken offline. It was obviously a backend change that caused this, and surely the old endpoint was still available (used by Android?). Even worse they reported it...