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Nope, was definitely through the app on my personal account.

Just got text message saying upgrade was unsuccessful due to insufficient points, despite having more than enough points in the account. Kinda really upset about that 😢 Saw something online elsewhere that when linked to a business rewards account it sometimes tries to debit points from there...

Welp just got upgraded unsuccessful news this morning due to insufficient points, despite having more than enough points in my account 😰

This one’s a bit concerning too 🫤

Just to add to this, I can’t see these QF upgrades happening much at all anymore on more popular routes after the introduction of CR+. I agree this is a good direction for OW to go though and will certainly advantage (no pun intended) QFF point holders more when it opens up to other OW airlines...

Points just deducted, booking appeared in MMB and ticket appeared in email 10 min later. So looks like just a slow system tonight (and a paranoid/impatient @logicallysynced). 😅

PNR appeared automatically on App but not MMB on web. I updated the APIS myself shortly after hanging up the call.

Ah this might be it then! Weird~ — On another note, 2 hours have passed and points haven’t been deducted and no eticket yet. Card was charged straight away though. Do these release seats usually take time to ticket/deduct in peoples experience?

Oh something probably worth mentioning! I actually ended up speaking to multiple reps for this. The first person was really nice and put the multiple requests in on the same PNR but said both came back declined - he provided the PNR to me so I could try again later. I happened to open up the...

WP QF2 LHR-SYD 2x Pax 20/05/24 J9 C9 D9 I9 Denied 21/05/24 J9 C9 D9 I9 Confirmed Looks like booking mid week (Tue/Wed) was a good call!

TIL while you can’t request “on departure/at the airport upgrades” for multiple pax on Qantas’ website, if you call them they can add that option manually, regardless of pax count. 😮

Also didn’t get this despite being PC+ and subscribed to all emails in my profile. Guess it’s targeted?

Possible industry action at LHR between May 4th and May 6th due to strike from refuelling company. Possible affected carriers include Virgin Atlantic, Delta Air Lines, Air France, Emirates, Qantas, Singapore Airlines, Ethiopian Airlines, JetBlue, SAS, LATAM Airlines, Air India, China Airlines...

Does it contradict it though? The T&Cs only address upgrades at the gate/airport, they don’t specifically state you can’t get a leg specific upgrade before check-in.

Right, apologies. In any case from my call earlier with Hobart team and other peoples experiences here on this thread - it seems it’s not all segments or nothing though? Will report back findings when the flight happens.

I don’t think this applies because I couldn’t choose upgrade at gate due to multiple pax on PNR.

Rang Qantas in the end and got through to Hobart. They said both sectors are considered and if one doesn’t have availability but the other does, they will still offer the upgrade for that second segment only. Interesting enough, they also hinted that upgrade priority takes not only status and...

I’m aware the upgrade request is for both legs when requesting, I’m trying to work out if it will process the second leg still if the first leg is full but the second isn’t - after requesting both.

Sorry if this has already been asked (search is a bit finicky sometimes), I have an upgrade request in on QF1 from Y+ (WP). On EF the loadings show J0 from SYD-LHR and SYD-SIN, but J9 on SIN-LHR. If there is no availability on the combined legs, but there is availability on one leg, does the...

Do we know if it’s possible to switch out a paid seat for a released seat, if one is approved for release? That is, if it’s a return flight on the same booking and the return leg has I9 availability now? Alternatively if a new booking was made for that return leg as a one way - can an agent...