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Can i ask what they do for a living? 6000SC per annum is insane. Every four weeks or so, SYD-LHR-SYD in J?

what an utter disgrace! Its the same airline group.

Picked up LTG a week go following an international work trip. The only change i saw was that my card now says "Lifetime gold" in a little bar. Nothing else - even the QF App didn't even acknowledge it :( Perhaps because i'm currently WP. I'm pretty jaded by QF these days sitting on a points...

Yes. Without doubt, additional staff would assist. IMHO there's far fewer QF staff in the terminal these days, it really seems like they are running on the absolute minimum staffing levels. I know wages and conditions vary widely, but the difference at LHR & SIN a few weeks ago was noticeable...

Flew Syd-Cbr on Friday afternoon. Flight was 25mins late boarding but QF didn't bother updating passengers either in the terminal or via the app. 15-mins after the allocated boarding time flight attendants magically appeared. Boarding was mad scramble by everyone with zero effort to enforce...

In my opinion the central problem for QF is one of expectations. They are genuinely loved by many Australians, have an incredible history and an enviable safety record. Australian's expect big things from QF based on that pedigree of success. Unfortunately, management have decided to exploit...

QF are also getting smashed in the aviation focused media; YouTube - The downfall of Qantas Some may say that it doesn't really matter but this video has had 18k views in 24hrs....

sounds like a good development. I'm curious on the views of others but wouldn't it be better to say something like; "thanks for calling me, but can you please hang-up and send me an email so there's zero doubt regarding the offer and/or intentions". The lack of an actual written record is...

In Canberra, you can be represented by a lawyer at ACAT. Some of the people i've spoken too highly recommended that approach to ensure objectivity and to maximise their chance of success.

@jackaroo Honestly, the least stress is to go the day prior. Don't stay at the airport - Singapore is very easy, you'll have your bags and be through customs before you know it. Stay someone reasonable in the city, go for a wander, sightsee or even visit the zoo. You'll effectively have 36hrs in...

OMG - what a PR disaster for QF. Every parents nightmare...

I can feel for the OP here. For many on this forum, QF lounge access really isn't anything special - we've been going in and out of them for years. However, for people who travel rarely its a bit of a novelty and they genuinely look forward to it. My wife works in a senior govt role but very...

Qatar announced today that they are resuming their CBR service from 1 OCT 2022. Good to get more capacity in the market. Canberra Times article

Now imagine that you're an international visitor, first time in SYD airport and english is your second language......this will be an ongoing and potentially acute problem for QF.

I was in DXB last week and accessed the Emirates F & J lounge without issue [including the time saving F check-in curbside]. Massive lounge with lots and lots of room - i was there for around 4hrs and it was probably running at 15% capacity most of the time. Very nice evening meal too, probably...

Totally agree - ranting on here is one thing but if you want real action, lodge a claim at VCAT, ACAT etc. That will get their attention and automatically escalate the matter to a more senior and empowered team. Worked for me on several occasions with other large companies - NAB, Origin Energy...

Thanks @RooFlyer - longtime flyer, brand new member here. Flying SYD-DRW-LHR this Saturday and hoping the chaos has eased by the weekend....

Hard to believe this is happening again....these sorts of headlines should be a massive concern for governments at all levels who are trying to get the tourism industry moving again....