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Hi, I have a work trip coming up and they have purchased a ticket with 'Virgin Australia 8508 operated by United Airlines | Economy (N) | BOEING 787-9 3-class'. I have only just joined the Velocity program via a status match program with a *cough* different airline - and currently sitting...

I was a little bemused earlier after disappointingly not getting the business upgrade via a minimum cash only offer to sit down in 4C to see a half-full business class. I cannot understand why they wouldn't accept it with so much capacity - does anyone have any insights into their logic?

Hello QFF friends, I'm fast approaching the highly-coveted goal of lifetime gold after 15 years of business travel! I'm curious to know whether there's any different treatment of a lifetime gold traveller vs just a "normal" gold or are we all lumped into the same category and therefore have the...

Hi, I booked a ticket to Seoul late last year and chose the sale fare without thinking! I have some unused vouchers and was thinking about upgrading to business on the way home but cannot because of the fare type. What's the best way to do this without losing too much money? If I call up the...