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Now I'm more tempted to cancel my current card and reapply. The only thing that's stopping me is that I'm planning to make a complaint through AFCA. If they decline again, I might not be able to do that. How long did you wait after cancelling explorer before submitting a new application?

How'd you go? I think if they want to approve an application, they pretty much do it within 24hrs. If it's taking longer than that then give them a call to ask if everything's alright. I'm almost in the same shoes as you. I have a platinum edge and got declined for a Platinum. I'm considering...

That's interesting. I wonder why their CSO asked me to apply for a new card if that was the case. One other factor that I think could be the reason is that they have potentially given me a card with significant credit limit when I already had 2 cards worth half the limit. Now I'm thinking of...

Let me share my weird experience as well. I applied for a Platinum edge card that got approved. Then I saw that I am eligible for Platinum as well so called them to ask if they can upgrade me. They asked me to put in a new application and said that since you got approved for a credit card, you...