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One thing I found worked when I got that response was to email the rewards escalation address and they could add the flight. Though this was changing a sector from X to U, they might not have responded if it was an entirely new sector..?

Is the maximum number of sectors bookable through the multi city tool still 6? It looks like you can now search 12 sectors (I can't remember if this was always the case)?

Hi Team, following on from the above, would someone be able to check loads on QF88 ICN-SYD 30/10/23 and 7/11/23? Thanks so much!

Hi Team, would someone be able to check loads on QF88 ICN-SYD 31/10/23 and 6/11/23? Looking to have a WP family member request U or X class for us to be opened up. Cheers!

Are there any circumstances where agents can override the max 5 stopovers on a OWA for example if there is a flight schedule change which would require a breech in the 24 hour transit rule? Assessing my options because of the ongoing issues with the restart of QF29 now requiring a transit in...

QF29 on 23/7 cancelled and re-routed through Sydney. Saturday flight on 22/7 still running direct. Wonder if there a confirmed new schedule or if they are cancelling flights on an as needed basis day by day.

Just got my first statement and met the 4k minimum spend, earn points were credited to my QFF account but not the bonus points... Guess I'll be waiting 2 more months :( anyone know if Westpac do a pro-rata fee refund?

Do we think this offer is targeted? Neither my partner nor I have received the email and we are both PC.

Did anyone get a definitive answer as to when the card needs to be applied for by? i.e. before 31 March?

I've recently had some success with the escalations email address to push through ticketing of a change made by an agent in Hobart. They picked up the email within a couple of hours, replied and said it had been sent to ticketing. I immediately replied saying that nothing yet had been received...

This seems like a much more flexible and generous solution than what the call centre agents can accommodate - has there been a change in policy to rebook cancelled award tickets into any available revenue fare?

Thanks mate, could be something to do with them changing the flight to the A380 for March and waiting to settle schedules?

Would someone with expertflyer mind checking fare bucket availability of QF29 MEL-HKG on 23/7/2023? Some changes to my OWCA have forced me to take an economy sector and Hobart have said they've been unable to release any business seats on this specific flight - though I was told by the agent...

Would someone with expertflyer mind checking fare bucket availability of QF29 on 23/7/2023? Some changes to my OWCA have forced me to take an economy sector and Hobart have said they've been unable to release any business seats on this specific flight - though I was told by the agent that it...

It appears that RJ have reduced this service to 5 days a week. This is the second sector, is there any need for me to resolve this quickly to avoid ticketing issues or do I have time to consider options. As there's no change to accept I assume re-ticketing will not have been triggered?

Anyone else had their RJ flight from HKG cancelled? Apparently no alternative flights available. Has the route been cancelled? It wouldn't be a OWA without a couple of hiccups. I thought after spending hours resolving a dropped sector I'd served my fair share but obviously not...

Hey Rich! I'll go back and see if I can find the discussion. Yes only booked it a week ago. 318k each, stops are HKG (by 3 hours...), AMM, FCO + Europe (surface sector to AMS), JFK, SFO (surface sector to YVR). The most difficult part was getting out of North America, with the second hardest...

HUACA was my favored approach. Would usually get through to SA on 2nd/3rd attempt. Wait time was less than 15 mins, Points Club allegedly gets you priority calls but who knows the truth of that one. Now just have to wait for a Business seat on the return leg to show up!

Hi Team! Last week I managed to make a OWA booking for Jul-Aug next year on the following itinerary for 2 pax in Business. MEL-HKG (QF) HKG-BKK-AMM (RJ) AMM-FCO (RJ) AMS-HEL (AY) HEL-JFK (AY) JFK-ORD-SFO (AA) YVR - HKG (CX) HKG - MEL (QF - economy) I consider myself extremely lucky to have...