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Not clarified in the T&C, looks like a blurry point. The FAQ item "I forgot to make my exclusive benefit choice, what can I do?" is the only one being more precise and says you also have to apply by end of March. This one says "If you’ve submitted an application for a Velocity Points Earning...

That'll be fine, the FAQ item "I forgot to make my exclusive benefit choice, what can I do?" actually says that even if you didn't sign up for the offer before applying for the card, you can still do it afterwards. Though another part of the T&C now makes me thinking as it's blurry. The...

I am in the same situation. I had raised 2 enquiries to them and they were not helpful. It even took 2 weeks or so until they actually responded, and then again long time until the next, and after the second reply they then just dropped the ball and silence. Still not resolved. Good luck, but...

That would be extremely detrimental to their Business to not honor or screw up these offers. And as there is some sort of logic implemented to show the choice after entering it they have put some thoughts into that as well. It'll be honored. I only had 2 cases of issues I think with promotions...

I didn't get an email yet (registered yesterday). When you go to the promo page again it says something like "we'll be in touch with an email soon". I make it a habit anyways to make a screenshot for activated offers, with date & time visible to at least have something. Regarding family pooling...

With Family Pooling active (account getting the new card transfers everything to another), I would expect that when choosing the status credits these go to the linked as account as everything else does. Would you think that is a fair assumption? I have a credit card already, but my partner just...