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Ian and the Seats.aero team don't miss a beat!!

This wouldn't surprise me at all, sadly. I still feel that availability of normal Classic Reward seats has declined significantly over the last 12 - 18 months. We know more people are flying and more people have excess points, but it's been near-impossible to score anything decent.

Trying to do this but the Qantas website is struggling.

Update: I didn't receive a call-back, so I called 13 11 31 this morning with zero wait time, they unlocked my account, and asked me to reset my PIN and security questions. Sounds like the system has gotten a little too trigger happy with locking "suspected compromised accounts" lately, as the...

Still waiting for a callback...

This just happened to me today - very frustrating. I guess I'll need to find my enthusiasm to call Qantas...

Disapointing to hear that this was the process QF Ops used to fix the oversale instead of going through the proper way and using the PVC list. I know you had to get to BKK, but I would have immediatly asked MEL Sales to route me back through SYD or on an alternaitve full-service airline. JQ...

What a beautiful sight to see... glad to see lots of reward availability for once. Nice to see that Qantas are listening.

Very, very impressed - managed to score 2x FCO-PER in J for August.

Not how staff travel works - it's always based on airline seniority / job role, and only when there are seats available. Paying passengers always get priority over staff, so at the end of the day if all seats are sold to paying passengers, no seats will be "given" to staff.

Booked on the Saturday A330-300 from SYD to BNE -20 hours in the cheapest Economy Class seat (O), requested an upgrade with two seats showing in ExpertFlyer, and received an upgrade at -12 hours overnight. Very chuffed but also very surprised!

They lose the rights, sure, but no QR staff ever got upgraded while traveling on QF staff travel (or very few). With how QF commercial upgrades work (i.e., at the gate) it's notoriously hard for ID90 travellers to get an upgrade these days.

I might have access to something similar through my line of work - how did you go about requesting this discount? Can agree with the overall consensus here that $1,400 / year is a significant amount considering the diminishing value for money...

Significant effort needs to be placed in the most important aspect: the customer. It's been disappointing to watch things deteriorate significantly more over the last 3 years.

First of many people to go, I would imagine.