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The American HH Amex Surpass used to offer 10 PP visits a year (plenty for me) with an annual fee of just US$150. At $700 a year, nope, I'll just eat before I go to the airport.

Agents see the same availability we do, in my experience. Amex travel is missing almost every airline and fare that I've wanted.

I'm amazed that they get consistent business ... or really any business. It took me almost a whole year to find a use for the $50 voucher on $150+ booking that QF sent out last year that didn't end up losing me money! I booked a bunch of independent hotels in the past year and typically Qantas...

Food selection is below what I'd expect for CX. And those pics are about 5m away from me.

Way too generous article. Incorrect information from the airlines should be called what it is, fraud. They should be prosecuted when they don't provide what they've publicly stated they will provide.

Must use the link contained in the email and the email was sent out by QFF, not Accor.

I received email about a new fast track for QFF members:

If you are at/in the city, there's more incentive to use Skybus. (Do they still have the shuttles to hotels? That was great.) For those of us who live further out it's a bit different. Last time I went to the airport, PTV journey planner said 1:26 from my station to the airport by including...

At 17:38 this afternoon, 11 April, I received the email. That's rather short notice, wouldn't you say?

Also truly weird is that the $570 BA economy fares I mentioned earlier disappeared entirely some time later, yet the $460 BA discount business class fares were available on the same flights.

I managed to find a hotel that was only $2/night more on Amex than other sources. I booked just before my statement date and the $200 credit posted on that statement, but the charge is on the next one, which is nice. Less nice is the confirmation screen that doesn't even list the fact that I...

I've had more IT issues with Accor than all other chains put together. Their IT, even simple things like points crediting correctly, is worse than Hilton in the 90s. I've found it impossible to use Amex for online bookings at some properties, yet agents can book it (with same card) over the...

For me, it's IHG for chain hotels and Agoda for non-chain hotels. ("status" with Agoda can actually include some good discounts) SPG used to be good, but after the Marriott takeover, it's just not worthwhile to me. There are too few hotels in most cities and most are poor value. I was diamond...

I can't fathom that. I was looking recently at business class awards to London and the USA late next year. QFF has absolutely nothing ever, as usual. Krisflyer has availability to both destinations. A month or so ago, I was booking PER-SIN for January. Again, SQ had J availability on a number...

It really isn't even close to as bad as QF. SQ has enormous amounts of J space for its own members that it doesn't release to partners. When I had about 22k SQ points heading towards expiry last year, I boosted it to 24k with a Marriott transfer (which can be done exactly, not in some multiple...

No, it isn't clear at all. It's utterly ambiguous. They wrote "and/or" for both the "no change" and the "new" clauses, which means that activating before and departing after make both clauses true. As for the change itself, it makes the card almost useless to me. For example, I have already...

That is not uniformly true. There are airports (esp. in the Middle East) where you can't. Even if you can, I've flown on over 50 airlines. I don't want 50 extra apps on my phone and they wouldn't fit anyhow.

I like peace and quiet, but I believe the trade-off is definitely worth it. If a single person out of 300 misses boarding, that means the whole plane gets delayed 15 mins while they offload luggage. Being disturbed by boarding calls is worth it, especially in a lounge, because the lounge staff...

Why do you think that? The rules clearly give no such exemption. As soon as you break them, you are in violation of the conditions of carriage.

Etihad's free chat is only for Etihad Guest members, but that membership doesn't have to be in your booking. You can even sign up when you connect. (FA told me that's a recent addition and one she was clearly thankful of. I guess passengers got a bit cranky when the system told them there was a...