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I was actually transferred from the VIP team to VIP loyalty (which makes it worse and based on above is also WP support). Terrible service and despite 3 weeks wait, still no tag or card.

Nice earn Kiwi flyer!! I tried to order new P1 bag tags as the current tags have mostly disintegrated. I havent requested new tags for over 3 years and was told I could have ONE tag only. Hmmmm. I also asked for a current member card as mine shows expired and was told that it would still work...

Does anyone know how to review your flying statistics? Not just current year but whole of QF traveller life.

Indeed, recent last minute flight Syd- Vancouver had me in Premium Economy. Great service with welcome card, water and lots of attention. CSM dropped by several times ensuring that all was well. But the return in Business was a completely different story. From boarding through to disembarkation...

I share the frustrations of service inconsistency. One flight 'your someone'. the next, 'your no one'. Its really quite humiliating. The CSM has a lot to answer for and im very happy to name names and my experience direct to Qantas. No one gave me this status, I earned it the hard way!! Very...

There's a P1 area in the F lounge Syd?. Well thats something I was not aware of and no one bothered to mention.:(