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  1. Alu359

    Revenue RTW Booking with Qantas. Changed - Now Segments Appear Cancelled

    update: after 4 rounds of call, a very responsible lady and her supervisor helped to contact CX and OW, and then successfully reissued my ticket. Thanks for everyone's help. However next time I'd better choose JAL or AA for ticketing RTW ticket...
  2. Alu359

    Revenue RTW Booking with Qantas. Changed - Now Segments Appear Cancelled

    What I experiencing right now is the thing hang in the middle. I just actively contact with Qantas and let them contact with CX about this issue. I still feel little hope on this can be fixed with any good results. I can expect this will be troublesome than I expected.
  3. Alu359

    Revenue RTW Booking with Qantas. Changed - Now Segments Appear Cancelled

    get some updates, the CX segment was missing because Qantas cannot find the CX flight anymore from their end. Ironically the CX segment was the one I'm not intend to change. So when changing the flight, what they do is to cancel the e-ticket and the old reservation, and then they make new...
  4. Alu359

    Revenue RTW Booking with Qantas. Changed - Now Segments Appear Cancelled

    I got a response from this email and they say they only deal with reward bookings and commercial bookings should be via calling center...
  5. Alu359

    Revenue RTW Booking with Qantas. Changed - Now Segments Appear Cancelled

    Thanks for help! Yes it contains CX segment, and it is the CX segment which is missing! Actually I didn't change the route, I only changed the dates and based on the term&condition they shouldn't charge me 125USD. Sadly I called to 3 different QF staff they all say to charge me that amount which...
  6. Alu359

    Revenue RTW Booking with Qantas. Changed - Now Segments Appear Cancelled

    I bought cheap RTW ticket starts from CAI, marketed by Qantas and the journey is already half way done. Yesterday I called Qantas to make some change to my bookings and then they did reprice and tell me they'll need to charge 125USD for changing fee and refund 55AUD for differences between...
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