Got my status match back within a day!! All in Italian! Used Google translate, I went from Qatar Gold to ITA Volare PREMIUM. I'll post the text - they're saying to use the email for now as proof of status!
Thank you for sending us your request and joining the Status Match campaign and the new Volare program.
We are happy to inform you that your request has been successful and welcome you to the new ITA Exclusive Club.
You have been recognized as belonging to the tier: Premium
Save this email and always take it with you to take advantage of some dedicated services right away!
