I had the displeasure of flying four sectors on Batik Air from Perth to KL then to Bali and Jakarta to KL and onto Perth
The cabin crew were obviously not interested in their jobs
On the Perth to KL leg the crew slept in the empty Business class seats and on the floor in the galley.
The food on all sectors was discusting more of a budjet carrier's attempt at a shoddy economy class meal on coughpy white china
On the Kuala Lumpa to Bali sector Business class had no opperational toilet so the three pax up the front had to use the economy toilets at the rear of the aircraft
I do not drink but there was no alchohol offered only Tea,Coffee and a small assortment of can drinks
I definately give this airline a big thumbs down especially trying to take on the big boys
7 hours plus on a 737 is no joke and their airfares in Business class are totally non compeditive with Air New Zealands pointy end or Qantas
Note to the disabled flyer if you chose to fly Batik Air on such a long sector from Auckland to Perth not only are you going to encounter extremely tight toilets but Batik's menu serve many spicey Malaysian food and a roll and a poor desert (Business class only)
I would rather book Air New Zealands premier economy saving nearly $450 on the matching Batik Business class fare and be gauranteed the same amount of luggage,excellant meal choices more leg room the only slight drawback no lounge use.
My prediction this carrier will not sustain the trans tasman flights due to being an allround budjet carrier with little service and fares including Business class are non refundable
For thoes on a budget then Batik maybe a new carrier of choice but for everyone else lets just wait and see