Article: Singapore Airlines A350 Upgrade for Cairns

[AFF Editor]

Singapore Airlines A350 Upgrade for Cairns is an article written by the AFF editorial team:

Singapore Airlines A350 Upgrade for Cairns

Singapore Airlines will fly Airbus A350-900s to Cairns from 31 March 2024, replacing the Boeing 737-8 MAX on the Singapore-Cairns route. There's also lots of Business Class award availability.

www.australianfrequentflyer.com.au

You can leave a comment or discuss this topic below.

 

[jase05]

Great that the capacity has increased but although I have never flown on their Maxy the J seats look ok and surely can’t be worse than the horrible A350 J seats.

 

[kamchatsky]

Great that the capacity has increased but although I have never flown on their Maxy the J seats look ok and surely can’t be worse than the horrible A350 J seats.

I flew A350 J (LH and SH) and I don't find it that horrible ..... Why do you think it is so bad?

 

[kevrosmith]

They must have CNS in the wrong Zone for the Advantage Award redemption charts. Zone 9 to Zone 11 redemption is correctly showing Saver awards at 130,500 per pax for J, but is is showing 213,000 pts required for Advantage Award redemption in J instead of the advertised154,000. I emailed their feedback, and they mustn't have known what Reward Redemptions meant, because they just quoted that the difference may have been because of "Airport taxes, fees and other charges apply, and may vary based on travel dates and flights, as well as on fluctuations in exchange rates."
The only redemption rate I can see on the chart at the 213,000 pts value is Zone 6 to Zone 9 Suites/First Advantage redemption, so I'm not sure where they are getting that value from for (e.g LHR-CNS) Advantage redemptions. Anyone got any idea? Anyone got a contact at SQ they can flag this error in their system configuration for CNS?

 

[AFF Editor]

They must have CNS in the wrong Zone for the Advantage Award redemption charts. Zone 9 to Zone 11 redemption is correctly showing Saver awards at 130,500 per pax for J, but is is showing 213,000 pts required for Advantage Award redemption in J instead of the advertised154,000. I emailed their feedback, and they mustn't have known what Reward Redemptions meant, because they just quoted that the difference may have been because of "Airport taxes, fees and other charges apply, and may vary based on travel dates and flights, as well as on fluctuations in exchange rates."
The only redemption rate I can see on the chart at the 213,000 pts value is Zone 6 to Zone 9 Suites/First Advantage redemption, so I'm not sure where they are getting that value from for (e.g LHR-CNS) Advantage redemptions. Anyone got any idea? Anyone got a contact at SQ they can flag this error in their system configuration for CNS?

This is a good pick-up. As far as I can see, the Advantage Award pricing for both Economy and Business redemptions to/from Cairns is incorrect for Zones 10, 11, 12 and 13.

I've passed on your feedback to someone at Singapore Airlines.

 

[henrus]

Anyone been the new lounge on this A350 flight yet. The old reef lounge has been fitted out and rebranded as the Escape Lounge. The only photo I could find was this one on the Cairns airport website:

 

[Sprucegoose]

I’m on the 350 as I type in 12A.

I found there is minimal storage space and the seats are quite hard and hurting my back. I find this disappointing as I am an SQ fan, generally.

 

[Oxy]

They must have CNS in the wrong Zone for the Advantage Award redemption charts. Zone 9 to Zone 11 redemption is correctly showing Saver awards at 130,500 per pax for J, but is is showing 213,000 pts required for Advantage Award redemption in J instead of the advertised154,000. I emailed their feedback, and they mustn't have known what Reward Redemptions meant, because they just quoted that the difference may have been because of "Airport taxes, fees and other charges apply, and may vary based on travel dates and flights, as well as on fluctuations in exchange rates."
The only redemption rate I can see on the chart at the 213,000 pts value is Zone 6 to Zone 9 Suites/First Advantage redemption, so I'm not sure where they are getting that value from for (e.g LHR-CNS) Advantage redemptions. Anyone got any idea? Anyone got a contact at SQ they can flag this error in their system configuration for CNS?

I was just looking for information about this! I have searched CNS-IST and it has offered an Advantage award at 193,500 in J!
So seems it hasn't yet been addressed.

 

[AFF Editor]

I'm pleased to say that Singapore Airlines has now finally fixed the Advantage award pricing issues to/from Cairns.

KrisFlyer Finally Corrects Cairns Award Pricing Error

Singapore Airlines has finally fixed an error where its website was overcharging for KrisFlyer Advantage award tickets to and from Cairns.

www.australianfrequentflyer.com.au

 

[stockmaster]

Anyone been the new lounge on this A350 flight yet. The old reef lounge has been fitted out and rebranded as the Escape Lounge. The only photo I could find was this one on the Cairns airport website:
View attachment 382665

Also interested if anyone has any recent experience of the Cairns International lounge