AFF Review: LATAM Boeing 787 Business Class (SCL-AKL)

[AFF Editor]

LATAM Boeing 787 Business Class Review is an article written by the AFF editorial team:

LATAM Boeing 787 Business Class Review

LATAM Airlines offers lie-flat seats and service with a South American flair in its Boeing 787 Business Class. We review the experience on LA801 from Santiago to Auckland, starting with a visit to South America's best airport lounge.

www.australianfrequentflyer.com.au

You can leave a comment or discuss this topic below.

 

[OZDUCK]

LATAM Boeing 787 Business Class Review is an article written by the AFF editorial team:

LATAM Boeing 787 Business Class Review

LATAM Airlines offers lie-flat seats and service with a South American flair in its Boeing 787 Business Class. We review the experience on LA801 from Santiago to Auckland, starting with a visit to South America's best airport lounge.

www.australianfrequentflyer.com.au

You can leave a comment or discuss this topic below.

That LATAM lounge seems excellent. We flew Doha/Barcelona return on the 2/2/2 layout when when QATAR had dry leased some of them in 2018. On the whole the seat was pretty comfortable albeit, as you said with no privacy. The climbing over feet wasn't to big a problem for us travelling as a couple but otherwise it would be a nuisance. The soft product was completely QR.

While not as nice as a 1/2/1 setup the only real problem I had was the seat controls being placed in such a position that I touched and operated them accidentally a number of times.

 

[RooFlyer]

I have been on the LATAM 2-2-2 config maybe 6 times and travelling as a single, don't mind it, but I always book an aisle seat. If someone needs to hop over you while you are sleeping there's more room than in most other 2-2-2 configs and I like the wide area for your feet - not the cramped cubbyhole that 1-2-1s usually have.

Agree that the VIP lounge in SCL is very good, although it lacks a la carte dining that First lounges usually have; not a biggie with the buffet available. Got a status match to LATAM Black last year which enables entry on non-J fares.

 

[Layslow]

I avoid LATAM like Covid. They have a poor service culture - their catering never hits the mark and getting lit (yes having a few) is beyond a struggle. Don't spend your hard earned dollars/points on this d-list airline. I go via North America and connect for this one...

 

[RooFlyer]

I was going to add that service on board was a bit meh - but I put that down mostly to language. On my J flights across the Pacific, the crew never really engaged with Anglos, but were very chatty to Spanish-speakers. Never had a problem getting a drink and would happily fly them again.

Also flew them within Sth America in Y and Y+ and I don't have any bad memories (I had Preferente boarding, otherwise boarding is a scrum).

 

[DC3]

SYD-AKL flight some time back was quite okay in J. Can’t speak for those who choose to fly up the back.