Lynda2475
Senior Member
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- May 1, 2009
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Well at least they have worked out that whe. You ask passengers to self-service, you don’t need to charge them for their own labour ….Really a shame when you compare it to the States, where even the bottom-barrel low cost carriers have done away with them. Not surprising, of course.
Given it's almost impossible to make even basic flight changes via QF's IT, I suppose that's a fair point: it costs them money to force people to call in and painfully talk their reps how to do something we can't do ourselves, so I suppose we're on the hook for that cost.Well at least they have worked out that whe. You ask passengers to self-service, you don’t need to charge them for their own labour ….
Have you tried for a revenue ticket? Pretty straightforward.Given it's almost impossible to make even basic flight changes via QF's IT, I suppose that's a fair point: it costs them money to force people to call in and painfully talk their reps how to do something we can't do ourselves, so I suppose we're on the hook for that cost.![]()
That would be a different change regime anyway but I’ve been able to change reward bookings online. Obviously, subject to reward seat availability.It took me over an hour and a half last week to change two Y-class redemptions to J-class on the same flight. Just painfully difficult.
It can be pretty straightforward for revenue tickets, if: 1) the flight hasn't been previously changed (as I've had several instances where schedule changes have randomly resulted in that option subsequently greyed out); and 2) you're only trying to change the date. If I recall, it was possible to change origin or destination in the past, but bizarrely around Covid this disappeared and has never returned.Have you tried for a revenue ticket? Pretty straightforward.
That would be a different change regime anyway but I’ve been able to change reward bookings online. Obviously, subject to reward seat availability.
Wouldn’t changing from X to U be a cancel and rebook anyway?
No idea what the deal is for CR+ changes and not about to find out anytime soon!
I think that is called wishful thinkingHow much of that $20 increase will go to improving the skills of their call centres?
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Ok let me rephrase. How much of that $20 will go to Executives and Directors Renumeration?I think that is called wishful thinking
All of itOk let me rephrase. How much of that $20 will go to Executives and Directors Renumeration?
No noAll of it![]()
No, it's same price or more. Fare price can't be lower. The actual fare class makes no difference.Ummmm we are all missing the other requirement, but a Red-e-Deal needs to be moved up a fare class whenever a change is made … absolute BS … fare difference plus $120
I don't think so, it was increased from $65 to $77 in 2013 (QF Change fee increase from 18th Sep), can't currently find when it got increased to $99.It’s been $99 for what, at least a decade.
It went from $88 to $99 in 2017I don't think so, it was increased from $65 to $77 in 2013 (QF Change fee increase from 18th Sep), can't currently find when it got increased to $99.
It went from $88 to $99 in 2017