Lynda2475
Senior Member
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Well at least they have worked out that whe. You ask passengers to self-service, you don’t need to charge them for their own labour ….Really a shame when you compare it to the States, where even the bottom-barrel low cost carriers have done away with them. Not surprising, of course.
Given it's almost impossible to make even basic flight changes via QF's IT, I suppose that's a fair point: it costs them money to force people to call in and painfully talk their reps how to do something we can't do ourselves, so I suppose we're on the hook for that cost.Well at least they have worked out that whe. You ask passengers to self-service, you don’t need to charge them for their own labour ….
Have you tried for a revenue ticket? Pretty straightforward.Given it's almost impossible to make even basic flight changes via QF's IT, I suppose that's a fair point: it costs them money to force people to call in and painfully talk their reps how to do something we can't do ourselves, so I suppose we're on the hook for that cost.
That would be a different change regime anyway but I’ve been able to change reward bookings online. Obviously, subject to reward seat availability.It took me over an hour and a half last week to change two Y-class redemptions to J-class on the same flight. Just painfully difficult.
It can be pretty straightforward for revenue tickets, if: 1) the flight hasn't been previously changed (as I've had several instances where schedule changes have randomly resulted in that option subsequently greyed out); and 2) you're only trying to change the date. If I recall, it was possible to change origin or destination in the past, but bizarrely around Covid this disappeared and has never returned.Have you tried for a revenue ticket? Pretty straightforward.
That would be a different change regime anyway but I’ve been able to change reward bookings online. Obviously, subject to reward seat availability.
Wouldn’t changing from X to U be a cancel and rebook anyway?
No idea what the deal is for CR+ changes and not about to find out anytime soon!
I think that is called wishful thinkingHow much of that $20 increase will go to improving the skills of their call centres?
Ok let me rephrase. How much of that $20 will go to Executives and Directors Renumeration?I think that is called wishful thinking
All of itOk let me rephrase. How much of that $20 will go to Executives and Directors Renumeration?
No noAll of it
No, it's same price or more. Fare price can't be lower. The actual fare class makes no difference.Ummmm we are all missing the other requirement, but a Red-e-Deal needs to be moved up a fare class whenever a change is made … absolute BS … fare difference plus $120
I don't think so, it was increased from $65 to $77 in 2013 (QF Change fee increase from 18th Sep), can't currently find when it got increased to $99.It’s been $99 for what, at least a decade.
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It went from $88 to $99 in 2017I don't think so, it was increased from $65 to $77 in 2013 (QF Change fee increase from 18th Sep), can't currently find when it got increased to $99.
It went from $88 to $99 in 2017