Airfare Refund - They want my bank account details?

[brissyflyer]

Well after talking to CBA it turns out I will be charged $7.50 to receive an overseas credit and the account number that I would provide still includes the BSB. I have instead lodged a charge dispute instead.

Peter

 

[lc382]

We are having similar problem with Vueling. They change the departure time and they agreed to refund us fully (that was 4 months ago). I have supplied them all the details but there is no refund as yet. Not sure what to do.
Leo

 

[brissyflyer]

We are having similar problem with Vueling. They change the departure time and they agreed to refund us fully (that was 4 months ago). I have supplied them all the details but there is no refund as yet. Not sure what to do.
Leo

Also in my case it is now too late to get a credit card dispute so I have forwarded them my bank details. I will continue to bug them by email until I get it.

Hope you get your refund too.

Peter

 

[lc382]

Hi Pater,

I have email them and also call their customer relation department many many times, but without any refund. Wonder if there is a consumer affair department similar to one in Oz that we can contact!

Cheers,
Leo

 

[Nutcase]

Well after talking to CBA it turns out I will be charged $7.50 to receive an overseas credit and the account number that I would provide still includes the BSB. I have instead lodged a charge dispute instead.

Peter

As discussed earlier on this topic, there is no risk in you supplying your BSB and Account number to this airline. They cannot debit your account, they can only credit you.

The $7.50 fee is quite low for an inbound Telegraphic transfer compared to other banks. Notwithstanding this fee, it seems that the issue is getting the money out of the airline, rather than which channel they use. Personally, I would give them as many options as possible (Card refund, Bank Payment) and ALSO dispute this charge with your card provider (as you have already done). Keep in mind that the charge back rules for airlines may be different compared to other merchant sectors - this is out of your control.

Good luck

 

[Will]

It was my understanding that it is against CC T&R to refund cash for a payment made via CC?
I can think of at least 2 reasons why this would be so:
a) So you can't buy something, refund it, and get a free cash advance on your card
b) So you can't launder money through your CC

I would be wary of a company offering to do so.
Contact your CC company and if necessary chargeback for failure to provide service.

 

[Nutcase]

It was my understanding that it is against CC T&R to refund cash for a payment made via CC?
I can think of at least 2 reasons why this would be so:
a) So you can't buy something, refund it, and get a free cash advance on your card
b) So you can't launder money through your CC

I would be wary of a company offering to do so.
Contact your CC company and if necessary chargeback for failure to provide service.

Good Grief! Varig airlines a money laundering operation? Who would ever have thought? It all makes sense to me now. All those planes are really just a red herring for what is rally going on.:shock:

My suggestion to chargeback via your bank should also be duly noted

As long as you get your money back, does it really matter how it gets to you? (IE what channel?)

Frankly the $7.50 charge from CBA is money well spent in my book if they refund you and you can walk away.

Shakes head in disbeleif and vows never to post again on this site

 

[brissyflyer]

In my case it was apparently too long since the charge for a chargeback to be made (I booked in January for late May). I was originally advised on 6th April that I would receive a refund to my card within 30 days.

I then followed it up in mid June after my return and was then told that due to IT problems I needed to supply my bank account details which I have now done. I will give it a few more days to see if the money appears otherwise I will follow it up again.

Peter

 

[Will]

Good Grief! Varig airlines a money laundering operation? Who would ever have thought? It all makes sense to me now. All those planes are really just a red herring for what is rally going on.:shock:

....

Shakes head in disbeleif and vows never to post again on this site

I never said this company was laundering. I just said there is a good reason for having the rule, which I am sure exists.

 

[brissyflyer]

Well I followed up Vueling a few days ago and I just received a reply as follows:

Thank you for contacting Vueling. In response to your e-mail I would like to
apologize for the inconvenience which may have been caused. As requested, your
a refund has been taken in progress by our financial department.

The reimbursement concerns an amount which will be realised on your bank
account within 30 days. Hopefully, this situation did not harm your trust in
Vueling.

Please, feel free to contact us again if you have any further questions.

Well hopefully this time I will get the money.....

 

[straitman]

Hopefully, this situation did not harm your trust in Vueling.

Yeah right :!: I'm sure you would rush off and use them again tomorrow.

 

[Bundy Bear]

How much will the bank take out in fees for receiving money from overseas.

ANZ took out $15.00 and I think Westpac charge us $18.00 for money received from overseas.

 

[JohnK]

How much will the bank take out in fees for receiving money from overseas.

ANZ took out $15.00 and I think Westpac charge us $18.00 for money received from overseas.

Not cheap. I think Commonwealth charges $25 fee for sending/receiving money overseas.