Alan Joyce Takes Over IATA

[bossreggie]

Maybe IATA wants to become smaller and annoy people??

Qantas

I personally think Alan has enough on his plate with the current QF issues. He should be 100% focussed on that.

None of us know what is going through his mind, however he does not seem to have too much to lose. He will ultimately walk away from his job with a significant payout and he will still be held in high enough regard (in the aviation world) to walk into another very lucrative role.

IMHO... One of the biggest things about his management, has been his (apparent) failure to fully recognise just what QF has meant to the Australian traveller. It is an ICON. Totally unlike Ryanair.

I'd LOVE to see QF being very successful, sadly they have lost their way. There is a lot of work to be done.

Not even CL status will influence my choice of who I fly with.

Boss

 

[Must...Fly!]

To be followed by Delta's CEO

oh boy!

 

[yohy?!]

Does that mean he's leaving QF.....

 

[3eef]

Does that mean he's leaving QF.....

No chance!

 

[here2go]

Much as we may love to hate Joyce, one thing he and the Qantas team recognise is the importance of data standards and interoperability to make the business he runs efficient, relevant and cheaper to run. Qantas' world leading efforts with QBagTags are an example of this. He is definitely a good successor for the outgoing KLM Boss (with KLM also pioneering in this space).
A sign of Joyce's success will be the Q Bag Tag technology being the standard across other airlines - even DJ!

Good luck to him, and maybe when he's bored, he might end up being IATA CEO down the track.

BTW - living in Darwin, I am not a QF Fanboy thanks to the Jetstarisation of the city and its routes. I do appreciate their efforts in the Golden Triangle to make travel smoother.

 

[QF1]

Does that mean he's leaving QF.....

Not yet..he is trying hard to get QF to kick him out...big pay package then!!!

 

[TonyHancock]

Presumably QF's turn had come?

 

[yohy?!]

Much as we may love to hate Joyce, one thing he and the Qantas team recognise is the importance of data standards and interoperability to make the business he runs efficient, relevant and cheaper to run. Qantas' world leading efforts with QBagTags are an example of this. He is definitely a good successor for the outgoing KLM Boss (with KLM also pioneering in this space).
A sign of Joyce's success will be the Q Bag Tag technology being the standard across other airlines - even DJ!

Good luck to him, and maybe when he's bored, he might end up being IATA CEO down the track.

BTW - living in Darwin, I am not a QF Fanboy thanks to the Jetstarisation of the city and its routes. I do appreciate their efforts in the Golden Triangle to make travel smoother.

Forgive me, but is this post serious?

 

[here2go]

Forgive me, but is this post serious?

Yes - I am serious. While we all love to bag Qantas' for cutbacks, losses, etc., we should be looking at what is it doing that is world leading. SITA (Baggage handlers) and IATA constantly hold up Qantas as the model for Airline IT and business process management. From what I have seen booking a tightar$e holiday to Europe at the end of the year with a range of airlines, Qantas are indeed doing an excellent job, and their peers are far and few between. While we may not like Joyce, noting IATA's agenda to develop industry wide standards for information management, and Qantas' industry leading stance, I think Joyce is the best candidate for the chairmanship.

 

[whatmeworry]

Does that mean he's leaving QF.....

Not till he brings the down the whole of QF before he escapes with a golden parachute!

 

[drron]

Yes - I am serious. While we all love to bag Qantas' for cutbacks, losses, etc., we should be looking at what is it doing that is world leading. SITA (Baggage handlers) and IATA constantly hold up Qantas as the model for Airline IT and business process management. From what I have seen booking a tightar$e holiday to Europe at the end of the year with a range of airlines, Qantas are indeed doing an excellent job, and their peers are far and few between. While we may not like Joyce, noting IATA's agenda to develop industry wide standards for information management, and Qantas' industry leading stance, I think Joyce is the best candidate for the chairmanship.

And another who agrees with you.And I jumped from QFF to AA in 2006.
Let's not forget that QF is the highest rated airline by S&P.Even if it loses a notch(very likely after the last announcement) it will still be only 1 of 3 airlines in the world with investment grade debt.Rumours of it's demise are premature-well I hope anyway.

 

[777]

Let's not forget that QF is the highest rated airline by S&P.Even if it loses a notch(very likely after the last announcement) it will still be only 1 of 3 airlines in the world with investment grade debt.Rumours of it's demise are premature-well I hope anyway.

The key test is not what Joyce inherited but what he has done with it. By any measure Qantas has gone backwards pretty much every year since Joyce has been at the helm.

 

[eastwest101]

...Let's not forget that QF is the highest rated airline by S&P.Even if it loses a notch(very likely after the last announcement) it will still be only 1 of 3 airlines in the world with investment grade debt. Rumours of it's demise are premature-well I hope anyway.

While I agree that rumours of QF's demise are a bit premature, may I also remind people that I wouldn't place all my faith in S&P either, they thought Enron, Lehman Bros and other CDO's in 2008 weren't "risky" either:

With the US downgrade some have accused S&P of causing further damage for its own agenda. S&P acknowledged making a US$2 trillion error in its justification for downgrading the US credit rating,[SUP][25][/SUP] but stated that it "had no impact on the rating decision".[SUP][26][/SUP] "A judgment flawed by a $2 trillion error speaks for itself,"

And sometimes their sums and adding up is a little "iffy" as well....

 

[amaroo]

Seems many are suffering the same fate as QF Singapore Airlines profit plummets | News.com.au

SIA reports 70% profit slump, slashing routes & investing in LCC's. Cathy Pacific is another that has gone to the market with profit warnings & I'm sure I could fill the post with reports of many more!

Reducing cost & providing a LCC alternative seems pretty logical to me.

 

[yohy?!]

Yes - I am serious. While we all love to bag Qantas' for cutbacks, losses, etc., we should be looking at what is it doing that is world leading. SITA (Baggage handlers) and IATA constantly hold up Qantas as the model for Airline IT and business process management. From what I have seen booking a tightar$e holiday to Europe at the end of the year with a range of airlines, Qantas are indeed doing an excellent job, and their peers are far and few between. While we may not like Joyce, noting IATA's agenda to develop industry wide standards for information management, and Qantas' industry leading stance, I think Joyce is the best candidate for the chairmanship.

I see, I thought when you mentioned Q Bag Tags / Self- Check In you were joking as these were knocked off from NZ I believe!

Also looking at the QF Group's handling of IT as a whole (specifically JQ) I would think would be a lesson in how not to manage your IT program!

 

[Alanslegal]

IMHO... One of the biggest things about his management, has been his (apparent) failure to fully recognise just what QF has meant to the Australian traveller. It is an ICON. Totally unlike Ryanair.

I'd LOVE to see QF being very successful, sadly they have lost their way. There is a lot of work to be done.

Not even CL status will influence my choice of who I fly with.

Boss

I will disagree there because underneath all the media negativity and anti-Joyce sentiments out there, I do think QF is really trying hard to "promote" its Australian icon/symbolism attributes but it is very difficult for QF to just 'focus' and 'sell' these two points when a majority of fliers focus on other things, like value for money, quality of service, destination choices. It is great that QF is an icon but at the end of the day, the general flyer will not support a business purely because its an icon, especially when there are other good alternatives out there. I mean, if this was the case, then everyone here would be driving a Holden Commodore or a Ford Falcon.

I have attended recent market research by QF who really want to 'focus' on the meaning of being Australian and being an icon, and what this means, and how they can promote these attributes in the future. So there is evidence, well from my experience anyway, that QF marketers are really trying to capture that 'australian' spirit but it will be a difficult battle to just promote these main points when I think alot of flyers have this factor down their list of priorities when choosing an airline.

Its great to see that QF can even manage a profit in difficult economic conditions, and its happening across the whole airline industry as well, so blaming Joyce for reduced business performance is pretty much just an excuse really. When other airlines are faltering, QF still stands pretty reliable. Price sensitive consumers are still going to choose the best fare for the day, or best route of the day, and asking them to stick to QF because their an australian icon is a big ask. There is increased VA competition domestically, JQ gobbling up some QF passengers, reduced international routes, increasing variety of carrier competition. Even in your own situation, your having of CL still isn't enough to influence whether you stick with QF ... so imagine the ordinary John or Jane out there with no tangible QF benefits/loyalties, their choice is made even clearer.

 

[drron]

The key test is not what Joyce inherited but what he has done with it. By any measure Qantas has gone backwards pretty much every year since Joyce has been at the helm.

But when AJ inherited QF there were a lot more airlines with investment grade debt.This would include Cathay pacific whose debt was rated higher than QF by S&P in 2009-ie the first full year with AJ as CEO.Similiarly Southwest and Lufthansa were rated higher than QF and their ratings have fallen quicker.
Just to complete the picture-in calendar year 2008 all European airlines had a combined profit of 4.3 billion Euros.In 2009 it was a loss of 3.5 billion.So give credit where it is due-economically AJ has been a good CEO.for passenger satisfaction though a different story.
And as to the poor quality of ratings they have tightened substantially with even the Government of USA downgraded even if the figures are iffy-but so are the figures virtually any government issues today.

 

[dajop]

But when AJ inherited QF there were a lot more airlines with investment grade debt.This would include Cathay pacific whose debt was rated higher than QF by S&P in 2009-ie the first full year with AJ as CEO.Similiarly Southwest and Lufthansa were rated higher than QF and their ratings have fallen quicker.
Just to complete the picture-in calendar year 2008 all European airlines had a combined profit of 4.3 billion Euros.In 2009 it was a loss of 3.5 billion.So give credit where it is due-economically AJ has been a good CEO.for passenger satisfaction though a different story.
And as to the poor quality of ratings they have tightened substantially with even the Government of USA downgraded even if the figures are iffy-but so are the figures virtually any government issues today.

And in addition to all of this it's also easy to forget one of the big challenges that QF (international) faced in 2009 - was much more intense competition on their most profitable route. After nearly 10 years of a cosy little duopoly on non-stop Australia-US routes, suddenly the group faced competition from DL/VA. The cream on the top disappeared overnight.

 

[docjames]

.

I have attended recent market research by QF who really want to 'focus' on the meaning of being Australian and being an icon, and what this means, and how they can promote these attributes in the future. So there is evidence, well from my experience anyway, that QF marketers are really trying to capture that 'australian' spirit but it will be a difficult battle to just promote these main points when I think alot of flyers have this factor down their list of priorities when choosing an airline.

.

They focus on "Australian-ness" as they dont have much else to fall back on.

If they had leading service, fleet (A380 initially this worked), service, price, on time performance, choice of direct flights to destination etc etc.

No wonder they choose Australian-ness - they get beaten in just about everything else.

 

[SeatBackForward]

Flag waving patriots wouldn't use an International airline, they'd stay domestic. Whats the lesson? flag waving patriotism gets you nowhere.