Android app not working?

[bernardblack]

Anyone else using the Android app and finding it not working the last few days?

It stopped showing my points history and offers, so I logged-out and now it won't log-in again. I enter my card number (either scanning, or entering directly) and it hits an error before proceeding to prompt for password.

I can log-in online through a browser just fine, and my AwardWallet account successfully refreshes Flybuys.

 

[AisleSeat]

Yeah, all offers and activity have disappeared.

 

[oz_mark]

There's an updated version today with a description of 'squashed a big bug'.

Maybe update - it worked for me!

 

[flybuys]

We're sorry about this - there was an issue that was fixed yesterday, and a "forced update" was applied, so hopefully all is back to normal now.

 

[AisleSeat]

Pretty sure a recent update broke something in this app. Now the feedback form doesn't trigger the keyboard when you click a field.

 

[rainbowgirl]

Pretty sure a recent update broke something in this app. Now the feedback form doesn't trigger the keyboard when you click a field.View attachment 227476

That's really frustrating when it happens on any device. I hope the issue gets resolved soon. I can't believe they haven't changed that form so your number is automatically entered. If you're logged into the app the info should just come up automatically to save time.

 

[AisleSeat]

That's really frustrating when it happens on any device. I hope the issue gets resolved soon. I can't believe they haven't changed that form so your number is automatically entered. If you're logged into the app the info should just come up automatically to save time.

I don't think the form is a native part of the app; I think it's the same form from the website that's embedded in the app.

 

[flybuys]

Pretty sure a recent update broke something in this app. Now the feedback form doesn't trigger the keyboard when you click a field.View attachment 227476

Apologies for this - we'll follow this up with the team.

 

[AisleSeat]

@flybuys Some style issues on the home tab in the Android app.

 

[drron]

Flybuys is broke in my eyes.Points taking an age to post even though the actual amounts are in my activity.

No points from Tuesday on have appeared in my points total. They have acknowedged I did the first week's shop in my 4 week offer. The offer still does not appear in my activated offers. Receipt of my Qualifying shop for week 2 of the offer has no mention of it whereas in Week 1 the docket acknowledged i had done a week 1 shop.

As a comparison I did a small shop at WW this morning.points including the booster points are already in my total points count 35 minutes after I did check out.

Sorry Coles I am not going to bother any more.

 

[AisleSeat]

@flybuys Some style issues on the home tab in the Android app.

View attachment 266379

3 months later and the app still isn't fixed.

 

[flybuys]

3 months later and the app still isn't fixed.

Hi there and thank you for your feedback. This has been passed onto our App Development Team who will consider your feedback as they continue to better the Flybuys App experience for our Members.

 

[AisleSeat]

Hi there and thank you for your feedback. This has been passed onto our App Development Team who will consider your feedback as they continue to better the Flybuys App experience for our Members.

Thanks, but its now 6 months later and it still broken.

 

[Lynda2475]

It is working for me on Android (Galaxy S20 FE 5G), maybe try uninstalling and reinstalling. Is your android OS up to date?

 

[AisleSeat]

It is working for me on Android (Galaxy S20 FE 5G), maybe try uninstalling and reinstalling. Is your android OS up to date?

Are you seeing the same home screen styling issues?