Are Y-J upgrade for VA Platinum still a thing ?

[knagelli]

I managed to book some Y tickets for Apr 2021 using my travel bank credits. Hoping that things get back to normal by then , when will be the best time to request free upgrade from Freedom fare to Business. Right now we have row 3 and flying return from MEL to OOL. TA

 

[henrus]

You can request them now, back when they reopened the 2nd round of destinations they also started allowing the platinum upgrades again.

Regarding the best time... Platinum upgrades are based on business award space so if there is an award seat available in business class right now then go ahead book and call to request the upgrade which will be processed right away.

 

[Zinger]

It's still a thing. I booked four Freedom fare flights for January with the call VA centre as I had problems accessing the travel bank. By doing that I was also able to ensure seats were available in business for an upgrade.

I suggest you call to request an upgrade and not wait.

 

[knagelli]

Thanks @henrus and @Zinger

I called the Velocity customer service and was able to get the upgrade confirmed. Cheers