Do we have an update on this? I have so many missing flight credits!
In my line of work, it is often at the last minute (after check-in, within that T24-12 window) where we have to cancel and re-book on an alternative service.
99% of the time it is handled via the website as the call centre is near inaccessible (even as a WP).
So many VALID credits where I get the following error (below) -
