Award Booking Error - Access Denied!

[serfty]

I have been trying to look at a maulti city award booking and am getting the following error:

Access Denied​

You don't have permission to access "http://book.qantas.com/pl/QFAward/wds/tripflow.redirect?" on this server.
Reference #18.6cae4d68.1637708569.2c0b011b

This has been happening for at least the last 12 hours on multiple desktops.

Is anyone having a similar error?

 

[Matt_01]

Just had a try and also got the same error.

 

[AIRwin]

I have been trying to look at a maulti city award booking and am getting the following error

You've been maul-ed by QF!

 

[serfty]

You've been maul-ed by QF!

Well the search did involve HNL and Maui ...

 

[Spacetravel]

I've been getting the same error since last night. The work around I found was do search as a revenue booking then once it loads up to tick the box for classic award.

 

[Pushka]

I had that message yesterday.

 

[Mattg]

I've been getting the same error since last night. The work around I found was do search as a revenue booking then once it loads up to tick the box for classic award.

Does this work for multi-city bookings?

 

[Pushka]

My booking can't be paid for but now it won't even load to search.

 

[bnr032]

can confirm i have the same error. As above - only with rewards only search.

 

[ozflier]

can confirm i have the same error. As above - only with rewards only search.

Same for me!

 

[ozflier]

Same for me!

I've tried different computers, my mobile ,my wife's account and different browsers - keep coming up with the same error !
Imagine how clogged up the QF phone lines will be .

 

[Doctore1003]

I had this problem yesterday. Hope the IT interns are onto it

 

[Mattg]

I'm told that this issue was caused by an update that took place yesterday. QF is aware of the problem and they're apparently working on trying to fix it.

 

[ozflier]

I'm told that this issue was caused by an update that took place yesterday. QF is aware of the problem and they're apparently working on trying to fix it.

Thanks for the update.

 

[toasty]

Classic award searches and bookings should be back up now.

 

[Franky]

I'm told that this issue was caused by an update that took place yesterday. QF is aware of the problem and they're apparently working on trying to fix it.

Those darn work experience kids again!!

 

[Pushka]

I'm told that this issue was caused by an update that took place yesterday. QF is aware of the problem and they're apparently working on trying to fix it.

Its frustrating that updates cause these issues which really means that testing wasn't done before making changes. Microsoft jams up our work systems so many times by updating. I've turned off the auto updates on my laptop.

 

[DC3]

I'm told that this issue was caused by an update that took place yesterday. QF is aware of the problem and they're apparently working on trying to fix it.

Shame that QF didn’t put a banner on their website about this. Wasted my time in trying different browsers multiple times, and the time of many others.

 

[LA10]

I called QF this morning reporting the error and noting I had experienced it since yesterday. She was convinced it was my server error and to her credit, really tried to help me 'fix' my IT issues. The lady did try her best!

 

[DC3]

I called QF this morning reporting the error and noting I had experienced it since yesterday. She was convinced it was my server error and to her credit, really tried to help me 'fix' my IT issues. The lady did try her best!

Nice of her to try and help with your ‘server issue’, when all along it was a problem at QF, and no fault of yours.