- Joined
- Aug 21, 2011
- Posts
- 15,476
- Qantas
- Platinum
- Virgin
- Platinum
- SkyTeam
- Elite Plus
- Star Alliance
- Gold
I have a Bankwest Qantas Platinum card. I noticed today that the entire amount of points I had earned for my spend on this card in May was just cancelled from my QFF account. My account is still open and in good standing, and there were only a few small refunds last month, so this doesn't really make sense and Bankwest hasn't provided any explanation for reversing those points.
Any other Bankwest customers notice this?
Assuming it's an error, who should I contact - QFF or Bankwest?
Any other Bankwest customers notice this?
Assuming it's an error, who should I contact - QFF or Bankwest?